Ariana Keith
Payson
Summary
Knowledgeable bookstore associate with solid background in assisting customers and managing inventory in retail environment. Effectively supported daily operations and created engaging displays to enhance sales. Demonstrated strong customer service and organizational skills, ensuring positive shopping experience.
Overview
15
15
years of professional experience
Work History
Bookstore Associate
Deseret Book
06.2019 - Current
- Contributed to higher sales through upselling promotional items and informing customers of current discounts or loyalty programs.
- Streamlined inventory management by accurately tracking stock levels and placing timely orders for new merchandise.
- Provided excellent customer service, addressing inquiries about books, authors, genres, or specific titles quickly and knowledgeably.
- Increased store organization by restocking shelves, creating visually appealing displays, and maintaining a clean, inviting atmosphere.
- Established strong relationships with customers to encourage repeat business.
- Maintained and changed the schedule for 20 employees weekly for the past year.
- Supervised other employees, open and closed the cash registers, delegated tasks.
- Interviewed potential new employees and then helped train them.
Private Piano Instructor
Myself
08.2010 - Current
- Expanded students'' understanding of music theory by incorporating relevant coursework into individual lessons.
- Established clear expectations for practice time outside of lessons, resulting in accelerated progress and stronger technical skills among students.
- Continuously improved the quality of lessons by seeking feedback from students and their families, refining my approach based on their input.
- Increased student retention rate by establishing a positive and nurturing learning environment, fostering strong relationships with students and their families.
Bookstore Associate
Deseret Book
10.2018 - 05.2019
- Contributed to higher sales through upselling promotional items and informing customers of current discounts or loyalty programs.
- Enhanced customer satisfaction by offering personalized book recommendations and assisting with special orders.
- Assisted customers with locating books and other materials in store.
- Processed payments and returns on company POS system using proper cash-handling procedures.
Education
Elementary Music Education
BYU
ProvoSkills
- Organizational growth
- Phone etiquette
- Book recommendations
- Friendly and helpful
- Honest and dependable
- Reliable and responsible
- Customer service
- Teamwork
- Inventory tracking
Timeline
Bookstore Associate
Deseret Book
06.2019 - Current
Bookstore Associate
Deseret Book
10.2018 - 05.2019
Private Piano Instructor
Myself
08.2010 - Current
Elementary Music Education
BYU
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