Ariana Kittling
Arlington,TX
Summary
Dedicated professional with strong customer service skills. Experienced in event preparation and teamwork, consistently creating memorable experiences and enhancing guest satisfaction.
Energetic and resourceful individual with extensive experience in customer service and event management. Known for exceptional communication and problem-solving skills, ready to elevate guest experiences and support team success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Party Host , Banquet Attendant & Games Attendant
Main Event
10.2025 - Current
- Engaged with guests to enhance overall party experience and satisfaction.
- Maintained cleanliness and organization of event spaces before, during, and after parties.
- Managed inventory supplies necessary for party activities and refreshments effectively.
- Supervised children's activities, maintaining happiness, safety and well-being.
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
- Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
- Resolved conflict to maintain fun, positive and safe event environments.
- Led creative games and activities to engage and entertain guests during events.
- Decorated and set tables in accordance with party themes and age groups.
- Prepared and served food and drinks to guests, meeting hygiene and safety standards.
- Directed guests to correct areas for eating, dancing, and other services.
- Assisted in training new party hosts, sharing best practices and helping them develop strong hosting skills.
Backroom Associate
Burlington
09.2025 - 01.2026
- Organized backroom inventory for efficient access and stock management.
- Assisted in unloading and sorting merchandise shipments promptly.
- Maintained cleanliness and safety standards throughout the backroom area.
- Collaborated with team members to optimize product placement on shelves.
- Received incoming merchandise and stored in correct stock locations.
- Maintained orderly stockroom for ease of retrieval.
- Assisted with merchandise stocking and replenishment in backroom and on sales floor.
- Managed disposal of damaged or expired merchandise as per company guidelines, reducing overall waste levels within the facility.
- Enhanced inventory management by efficiently organizing and maintaining backroom storage areas.
- Contributed to a positive team environment by collaborating with coworkers on various tasks and projects in the backroom area.
- Streamlined the receiving process for incoming shipments, ensuring accurate documentation and timely unloading of merchandise.
- Prepared products for promotional displays or special events following visual merchandising guidelines provided by store management.
Cashier
Wingstop
11.2024 - 05.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and performed end-of-shift reconciliations.
- Assisted in managing inventory levels, ensuring product availability.
- Provided exceptional customer service, resolving inquiries and concerns promptly.
- Promoted menu items and upsold additional products to enhance customer experience.
- Adhered to food safety protocols and company policies during daily operations.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Cashier Team Lead
Rally
02.2023 - 01.2025
- Supervised cashier team to ensure efficient service and accurate transactions.
- Trained new cashiers on company policies and customer service best practices.
- Implemented process improvements reducing transaction times and enhancing customer satisfaction.
- Coordinated daily cash reconciliation, ensuring compliance with financial protocols.
- Addressed customer inquiries and resolved issues to maintain positive shopping experiences.
- Collaborated with team members to maintain cleanliness and organization of the workspace.
- Trained new employees on cash handling procedures and customer service standards.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Conducted performance evaluations for team members to support professional growth.
- Assisted customers by answering questions and fulfilling requests.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Developed strong relationships with repeat customers through friendly service interactions.
- Trained team members on cash register operation and cash handling.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Quickly and accurately counted drawers at start and end of each shift.
- Operated POS cash register and equipment to collect payments.
- Increased customer loyalty and retention.
- Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
- Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
- Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
- Provided backup support during high traffic periods by stepping into cashier roles when necessary.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Developed rapport and fostered brand loyalty by offering personalized service.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Enhanced shopping experience, provided product information and location assistance.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
- Facilitated smoother checkout process, trained new employees on POS systems.
Education
High School Diploma -
Jim Hill High School
Jackson, MSAssociate of Science - Criminal Justice
Tarrant County College
Fort Worth, TX2028
Skills
- Team player attitude
- Effective multitasking
- Teamwork and collaboration
- Party scheduling
- Attention to detail
- Customer service
- Food service techniques
- Time management mastery
- Entertainment coordination
- Event preparation
- Guest service
- Resourceful thinking
- Children's activities planning
- Decorating
- Social media promotion
- Guest reception
- Public speaking confidence
- Party game organizing
- Greeting and seating
- First aid trained
- Themed party expert
- Clean-up coordination
- CPR trained
- Exceptional communication
- Payment processing
- Public speaking and performing
- Menu presentation
- Invitation design experience
- Networking prowess
- Guest relations
- Catering coordination
- First aid training
- Banquet services
Certification
- Food Safety Certification , Main Event - Completed December 2025
Timeline
Party Host , Banquet Attendant & Games Attendant
Main Event
10.2025 - Current
Backroom Associate
Burlington
09.2025 - 01.2026
Cashier
Wingstop
11.2024 - 05.2025
Cashier Team Lead
Rally
02.2023 - 01.2025
High School Diploma -
Jim Hill High School
Associate of Science - Criminal Justice
Tarrant County College