Ariana Lawrence
Tysons Corner,United States
Summary
Organized Office Manager with experience in administrative management. Methodical and detail-oriented team player with expertise in team leadership, skills and a strong work ethic.
Overview
5
5
years of professional experience
Work History
Server
Virtue Feed & Grain
2022.05 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Assisted in new server onboarding and orientation to cultivate seamless transitions.
Assistant Store Manager
GUESS?, Inc
2019.09 - 2022.05
- Top 20 in SPH for ASMs for the district (2019)
- Reduced shrink by 40% (Feb 2020)
- Conducted analysis to address productivity and employee needs, resulting in improved employee morale.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Assessed, optimized and elevated operations to target current and expected demands.
- Trained new team members in cash register operation, stock procedures and customer service.
- Supervised store opening and closing procedures, which included counting cash drawers and making bank deposits.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Sales Associate
Guess
2018.08 - 2019.09
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Offered product and service consultations and employed upselling techniques.
- Met and consistently exceeded revenue targets with proactive, customer-specific suggestions
Education
Business Administration and Management
Northern Virginia Community College
2022
Business Administration and Management
The American University of Paris
2018
High School Diploma - undefined
Lakenheath High School
2017
Skills
- Regulatory compliance with I-9s, E-Verification, and CE modules via Cornerstone
- Sales
- Management
- Microsoft Word
- Operations Management
- BrassRing
- PeopleSoft
- KPI Implementation
- Cornerstone
- Loss Prevention
Languages
French
Limited Working
Timeline
Server
Virtue Feed & Grain
2022.05 - Current
Assistant Store Manager
GUESS?, Inc
2019.09 - 2022.05
Sales Associate
Guess
2018.08 - 2019.09
Business Administration and Management
Northern Virginia Community College
Business Administration and Management
The American University of Paris
High School Diploma - undefined
Lakenheath High School
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