Ariana Lopez
Conroe
Summary
Dedicated guest services associate with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
3
3
years of professional experience
Work History
Walmart OGP
Walmart
11.2021 - 05.2023
- Maintained effective team member communication.
- Answered customer questions and provided detailed product information.
- Anticipated customer needs and provided them with high quality service while upholding brand standards and values to ensure customer satisfaction.
- Actively stayed informed about latest sales offerings and loyalty programs
Front of House Team Member
Chic-Fil-A
07.2020 - 08.2022
- Greeted customers warmly and answered inquiries regarding menu items and specials.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Helped guests at tables when in need of assistance.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Registered guest information on database to maintain accuracy and tracking information.
- Processed customer payments and balanced cash drawers.
- Utilized POS system to receive and process food and beverage orders.
- Demonstrated knowledge of menu items and corresponding ingredients.
Education
High School Diploma -
The Woodlands High School
The Woodlands, TX05.2021
Skills
- Payment Processing
- Team Collaboration
- Time Management
- Sales Commission Knowledge
- POS
- Guest relations experience
- Merchandising
- Upselling
Timeline
Walmart OGP
Walmart
11.2021 - 05.2023
Front of House Team Member
Chic-Fil-A
07.2020 - 08.2022
High School Diploma -
The Woodlands High School