Ariana Lugo
Fayetteville,NC
Summary
Organized Cashier/Associate experienced in handling cash, processing payments and cementing patron relationships with excellent interpersonal abilities. Proven history of carefully managing funds to reduce discrepancies. Service-oriented team member with articulate communication skills and friendly demeanor. Friendly Cashier/Associate offering more than 2 years of retail experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions. Committed and hardworking cashier with 2years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Diligent and responsible Cashier/Associate with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Dedicated Cashier/Associate with 2 years of experience collecting customer payments. Accurately take payments, calculate cash accurately, detect counterfeit bills . Detailed and speedy when counting cash to balance cash drawer. Enthusiastic Cashier/Associate with 2 years of experience helping customers complete transactions. Talented at fielding customer questions, providing recommendations and ringing up on POS cash register. History of increasing sales by promoting current deals. Kept cash drawers accurate and secure with smooth payment processing and no losses. Security-conscious and customer-focused Cashier/Associate with top-notch teamwork and interpersonal communication skills. Responsible Cashier/Associate proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Focused Cashier/Associate with strong understanding of retail operations. Offering 2 years of experience in high-volume settings. Highly service-minded and professional with customers and employees alike. Dedicated and responsible retail professional with demonstrated skills in processing payments, restocking shelves, and promoting sale items. Trustworthy and dedicated Cashier/Associate with 2 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Well-rounded Cashier/Associate with 2 years of experience stockingand taking payments from customers. Expert at receiving orders, arranging products in store and processing transactions.
Overview
2
2
years of professional experience
Work History
Cashier
Panera Bread
Lumberton, NC
08.2019 - 10.2020
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Checked prices for customers and processed items sold by scanning barcodes.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Operated cash register for cash, check and credit card transactions with [Number]% accuracy.
- Counted cash in register drawer at beginning and end of shift.
- Educated customers on promotions to enhance sales.
- Answered questions about store policies and concerns to support positive customer experiences.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Assisted customers by answering questions and fulfilling requests.
- Served needs of more than [Number] customers in busy [Type] environment.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Sales Associate
Dazzle Up
Fayetteville, NC
11.2018 - 02.2019
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Maintained organized, presentable merchandise to drive continuous sales.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained customer satisfaction while handling [Type] product returns quickly and professionally.
- Solved customer challenges by offering relevant [Type] products and services.
- Achieved perfect attendance record for [Number] months consecutively.
- Educated customers on promotions to enhance sales.
- Prepared merchandise for sales floor by pricing or tagging.
Cashier
American Eagle Outfitters
Fayetteville, NC
05.2018 - 11.2018
- Checked prices for customers and processed items sold by scanning barcodes.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Operated cash register for cash, check and credit card transactions with [Number]% accuracy.
- Educated customers on promotions to enhance sales.
- Increased sales [Number]% by offering advice on purchases and promoting additional products.
- Answered questions about store policies and concerns to support positive customer experiences.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Worked closely with [Job title] to solve problems and handle customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Education
BBA - Sociology
University of North Carolina At Pembroke
Pembroke, NC11.2021
Skills
- Cash register operations
- Payment collection
- Stocking and replenishing
- Refunds and exchanges
- Customer assistance
- Cash drawer management
- Bagging and packaging
- Time management skills
- Cleanliness
- Multi-tasking ability
- Computer proficiency
- Heavy lifting
- Store merchandise stocking
- Refund handling
- Security Monitoring
- Cleaning procedures
- Currency counting
- Cash balancing
- Basic math skills
- Checkout consistency
- Question responses
- Receipt and refund issuance
- Check cashing
- Customer direction
- Price changes
- Written and verbal communication
- Request prioritization
- Retail merchandising
- Friendly demeanor
- Coupons and gift cards
- Cash Handling
- Payment accepting
- Good telephone etiquette
- Customer Relations
- Cleaning and sanitizing
- Cash register skills
- Order taking
- Bagging assistance
Timeline
Cashier
Panera Bread
08.2019 - 10.2020
Sales Associate
Dazzle Up
11.2018 - 02.2019
Cashier
American Eagle Outfitters
05.2018 - 11.2018
BBA - Sociology
University of North Carolina At Pembroke
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