Summary
Overview
Work History
Education
Skills
Timeline
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Ariana Lusk

Clementon,NJ

Summary

Professional administrative expert with strong organizational and multitasking abilities. Proven track record in managing office operations, ensuring smooth workflow, and maintaining accurate records. Known for excellent communication skills, reliability, and adaptability in dynamic environments. Skilled in using office software, handling confidential information, and supporting team collaboration to achieve collective goals.

Overview

4
4
years of professional experience

Work History

Care Coordinator

Ennoble Care
03.2025 - Current
  • Coordinated patient care plans to ensure comprehensive support for diverse health needs.
  • Collaborated with healthcare providers to streamline communication and enhance patient outcomes.
  • Monitored patient progress and adjusted care plans based on ongoing assessments and feedback.
  • Used company software and databases to maintain records of services performed and patient conditions.
  • Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
  • Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
  • Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.

Associate

Burlington
11.2024 - Current
  • Managed project timelines, ensuring milestones were met while maintaining high-quality standards.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Increased customer satisfaction with thorough product demonstrations and personalized advice.

Dispatcher

Silvi Materials
01.2024 - 06.2024
  • Manually weigh trucks in and out of plants within the company accurately.
  • Properly enter information pertaining to different day – to – day tasks.
  • Received new orders, prepared documentation, and assigned personnel.
  • Communicated with warehouse staff to facilitate proper loading and unloading of orders.
  • Checked that each scheduled route was appropriately covered by delivery drivers.
  • Preserved accurate records and utilized dispatch software for customer orders, deliveries and receipts to be entered.

Collector

Financial Recoveries
08.2023 - 01.2024
  • Strengthened patient trust by maintaining strict confidentiality when discussing sensitive financial matters.
  • Elevated customer service standards by responding empathetically to patient concerns while remaining firm on payment requirements.
  • Conducted thorough account audits to identify discrepancies and ensure the accuracy of all billing information, reducing potential for errors and updated accounts to reflect new balance.
  • Achieved successful account resolutions through persistence and persuasive negotiation skills when working with difficult cases while processing debtor payments.
  • Reduced overdue accounts by consistently maintaining open lines of communication with patients regarding payment expectations and options.
  • Enhanced revenue recovery by diligently following up on outstanding medical bills and negotiating payment plans with patients.

Dispatcher

C.O.P.S. Monitoring
09.2021 - 08.2023
  • The monitoring of security alarm systems for both residential and commercial properties, as well as medical alarms to assist physically challenged beings.
  • Following proper S.O.P's to handle certain situations that would arise and escalate properly.
  • Received emergency and non-emergency calls to dispatch security service and medical assistance.
  • Operated and monitored fire alarm and security CCTV systems to maintain building safety.
  • Contacted police, fire and ambulance in emergency situations to coordinate proper response including pre-arrival instructions to assist in appropriate care and support for individuals in need.
  • Relayed latest information to first responders via electronic means and telephone calls, and radio responses.
  • Tracked dispatch call activity to verify timely response and document assistance provided or task completed.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.

Education

Bachelor of Arts - Criminal Justice

University of Phoenix
Phoenix, AZ
08.2023

Associate in Science - Business Administration

Rowan College of South Jersey
Sewell, NJ
01.2023

High School Diploma - Music Vocal

Camden County Technical Schools – GTC
Sicklerville, NJ
06.2021

Skills

  • Communication
  • Problem-solving
  • Teamwork
  • Adaptability
  • Time management
  • Software proficiency
  • Data management
  • Record keeping
  • Email management
  • Word processing
  • Office equipment
  • Data entry

Timeline

Care Coordinator

Ennoble Care
03.2025 - Current

Associate

Burlington
11.2024 - Current

Dispatcher

Silvi Materials
01.2024 - 06.2024

Collector

Financial Recoveries
08.2023 - 01.2024

Dispatcher

C.O.P.S. Monitoring
09.2021 - 08.2023

Associate in Science - Business Administration

Rowan College of South Jersey

High School Diploma - Music Vocal

Camden County Technical Schools – GTC

Bachelor of Arts - Criminal Justice

University of Phoenix

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