Ariana Madrigal
New York,NY
Summary
Results-driven professional with expertise in upscale dining and client-facing operations. Demonstrates strong understanding of guest experience and service standards while effectively managing multiple priorities. Delivers exceptional service through clear communication and attention to detail, ensuring positive experiences for guests and teams.
Overview
6
6
years of professional experience
Work History
Maitre d'
American Bar
New York, USA
2023.02 - Current
- Oversee front-of-house operations in a high-volume upscale NYC restaurant, managing reservations, floor logistics, staff coordination, and VIP guest experience.
- Coordinated between guests, management, and floor staff, anticipating needs and resolving issues in real time to enhance guest satisfaction.
- Upheld high service standards in fast-paced environment, delivering polished and professional guest experiences that fostered repeat patronage.
Social Media Manager
MD Consulting
New York, USA
2021.11 - 2024.11
- Managed daily operations across multiple client accounts, ensuring organized scheduling, deliverables, and communications to enhance workflow efficiency.
- Acted as the primary point of contact for clients and internal teams, handling scheduling, communications, and daily requests with professionalism and responsiveness.
- Tracked campaign performance and produced post-event reports, highlighting actionable insights and maintaining organized records to inform future strategies.
- Oversaw end-to-end coordination for clinic opening activations, aligning vendors, logistics, email, and on-site elements into cohesive, on-time launches.
Marketing Coordinator
Memorial Plastic Surgery
Houston, USA
2020.11 - 2022.01
- Managed content calendars, scheduling, and cross-channel coordination to streamline operations for a medical practice.
- Ensured brand consistency and compliance across all communications, maintaining accurate documentation and records.
- Coordinated with clinical staff and external vendors to facilitate asset creation and support effective campaign execution.
- Executed day-to-day administrative tasks, including copywriting and scheduling, to enhance internal operations.
Marketing & Recruiting Assistant
McCorvey Sheet Metal
Houston, USA
2020.03 - 2020.10
- Coordinated recruitment events and vendor relationships while developing branded collateral to strengthen recruitment efforts.
- Managed company platforms and vendor outreach to enhance brand presence and streamline recruitment operations.
- Analyzed campaign and outreach data to refine operational reporting and inform strategic decisions.
Education
Bachelor of Science - Marketing
University of Houston
Houston, TXSkills
- Front-of-house management
- Guest engagement strategies
- Client & guest relations
- Onsite event support
- Workflow optimization
- Scheduling
- Calendar management
- Microsoft Office
- Meta Business Suite
- Workflow optimization
Timeline
Maitre d'
American Bar
2023.02 - Current
Social Media Manager
MD Consulting
2021.11 - 2024.11
Marketing Coordinator
Memorial Plastic Surgery
2020.11 - 2022.01
Marketing & Recruiting Assistant
McCorvey Sheet Metal
2020.03 - 2020.10
Bachelor of Science - Marketing
University of Houston