Ariana Miller-Smith
Ocala,FL
Summary
Seeking a position that leverages my strong communication skills, problem-solving, and healthcare skills to contribute to an organization’s growth while fostering a positive and innovative work environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales/Merchandise Associate
TJX Crops- Homegoods
Ocala, FL
12.2017 - Current
- Greeted customers promptly while assisting with their needs
- Built relationships and engagement with customers in a sincere and friendly manner
- Answered questions regarding the store and its merchandise
- Maintain a wide variety of administration tasks
- Contacted other stores to determine merchandise availability
- Complete all cleaning, stocking, and organizing duties in assigned areas
- Organized racks and shelves to maintain the visual appeal of the store
- Handle exchanges and returns for customers
- Process merchandise for the backroom of a store
- Assisted at other TJX Companies – Homegoods, Tj Maxx, and Marshalls
- Trained new employees on various positions and procedures
- Worked in various areas of the store, including processing, receiving, flow, customer service, cashier, markdowns, and inventory.
Healthcare Information Specialist
Balanced Wellbeing LLC Psychiatry
Ocala, FL
06.2021 - 12.2023
- Trained in various roles within the company, including Psychotropic Meeting Prep, Scheduling Specialist, Remote Assistant, and Receptionist
- Proficient with EMR systems such as PCC (point click care), Gehrimed, and Kareo
- Enter new patients into EMR systems along with uploading required documents
- Prepares patients’ charts for provider visit and ensure all documents are uploaded to complete visit
- Ensures confidentiality of all health information as required by HIPAA guidelines ensuring compliance
- Confirm and accurately complete documentation required for insurance coverage and billing purposes
- Assist referring and co-managed physicians, staff, and patients with scheduling needs
- Effectively gather and document information on patient records including electronic records
- Accumulating admissions and intake information
- Communicating with physicians about orders and patient progress information
- Completes other duties as assigned
- Communicate with team members to ensure that required documentation is obtained
- Preparing charts, obtaining, and uploading patient orders, demographics, and consent for treatment
- Schedule patients with the appropriate provider and time/location slot, utilizing the appropriate scheduling code
- Maintain the efficiency of doctors’ schedules by scheduling patients consecutively with quality over quantity
- Maintains scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns
- Maintains an operating environment that assures effective, efficient, safe operation of the practice and responds to patients’ and providers’ needs
- Schedules patient initial appointments and follow-up appointments as per company protocol, the patient’s needs, and facility requests
- Received Employee of the month November 2022
Valet Attendant, Parking Attendant
Safepac Parking Solutions
Ocala, FL
05.2021 - 11.2023
- Greeted customers promptly while assisting with their needs
- Built relationships and engagement with customers in a sincere and friendly manner
- Accommodate guests by opening doors and assisting with luggage or other heavy items
- Direct traffic in the parking area as needed and assist guests in entering and leaving the parking lot
- Answer guests' questions regarding local attractions, hotel amenities, and other available services
- Collect and accurately label keys belonging to guests to ensure their proper return
- Park guests' vehicles in predetermined areas within the parking lot, following all traffic laws
- Operate vehicles safely and responsibly
- Organize and file paperwork regarding guests' vehicles and daily transactions
- Handling cash and cards daily
- Trained new employees
- Assisted at various locations – Gainesville location, World Equestrian Center location, and private events.
Delivery Driver, Insider
Marcos Pizza
Ocala, FL
09.2018 - 01.2021
- Properly performed opening and closing duties
- Worked as part of a team
- Processed orders and payments and executed cash management duties properly
- Maintained organized, and clean work areas
- Safely delivered orders to customers on time
- Maintained a sanitary and clean service vehicle
- Verified all food product amounts and cross-checked with customer order paperwork
- Provided quality customer service through positive and professional interaction with customers on the phone as well as in person
- Performed other assigned workstation duties which include making products, preparing ingredients, and taking orders.
Cashier, Barista, Production Line, Dish, Expo, Dining
Panera Bread
Ocala, FL
07.2017 - 01.2018
- Greeted customers promptly
- Provided customer service skills while building relationships with guests
- Bussed tables efficiently
- Processed guest transactions
- Took food orders and relayed orders to the kitchen
- Routinely supported other areas of the restaurant as requested
- Prepared ingredients and assemble food
- Followed all safety and sanitation policies when handling food and beverages
- Often assisted at other Panera bread locations
- Guided customers through the menu while demonstrating my knowledge of the food, beverages, and ingredients.
Education
Associate of Arts Degree in Early Childhood Education -
College of Central Florida
05.2017
Advanced Diploma -
Ocala Christian Academy
05-2014
Bachelor of Science Degree in Early Childhood Education - Minor: Exceptional Student
The University of Central Florida
Orlando, FLSkills
- Excellent verbal and written communication skills
- Proficient in healthcare information systems (EMR)
- Exceptional problem-solving skills
- Strong computer skills
- Effective teamwork and multitasking in fast-paced
- Detail-oriented, reliable, adaptable, and punctual
- Scheduling
- Administrative writing skills
- Professionalism, confidentiality, and organization
- Reporting skills
- Typing
- Microsoft Office skills
Certification
- Basic Life Support issue Dec 2023 expired 12/2025
- National Certified Psychiatric Technician (NCPT), 09/01/22, Highest score in company
- Apple teacher, 03/01/21
- CNA - Certified Nursing Assistant
Hobbies and Interests
- Working out
- Cooking
- Traveling
- Gaming
- Future Educators of America, 08/01/20, Present, Member
- Transfer Knights, 08/01/17, Present, Member
- Future Florida Educators of America (FFEA), 08/01/15, 2017, Member, Vice President
-2016 Kindness Day Anti-Bullying Awareness Participant,
-2016, 2017 Halloween “No Trick Just Treat” Children’s Day Volunteer,
-2016, 2017 FFEA State Conference for Teacher Preparation,
-2016, 2017 28th Annual Early Childhood Conference Seminar
Timeline
Healthcare Information Specialist
Balanced Wellbeing LLC Psychiatry
06.2021 - 12.2023
Valet Attendant, Parking Attendant
Safepac Parking Solutions
05.2021 - 11.2023
Delivery Driver, Insider
Marcos Pizza
09.2018 - 01.2021
Sales/Merchandise Associate
TJX Crops- Homegoods
12.2017 - Current
Cashier, Barista, Production Line, Dish, Expo, Dining
Panera Bread
07.2017 - 01.2018
Associate of Arts Degree in Early Childhood Education -
College of Central Florida
Advanced Diploma -
Ocala Christian Academy
Bachelor of Science Degree in Early Childhood Education - Minor: Exceptional Student
The University of Central Florida