Summary
Overview
Work History
Education
Skills
Cheerleading
Timeline
Generic

Ariana Mitchell

West Lafayette,OH

Summary

Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.


Dedicated front desk receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

3
3
years of professional experience

Work History

Server

Rocky River Tap And Table
03.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Front Desk Receptionist

Tru By Hilton
06.2020 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Collected room deposits, fees, and payments.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Trained new team members on company procedures, customer service and issue resolution.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Education

Bachelor of Science - Kinesiology

Purdue University
West Lafayette, IN
12.2025

Associate of Arts - General Studies

Ivy Tech Community College
South Bend, IN
05.2022

Skills

  • Menu Memorization
  • To-Go Order Preparation
  • Dish Preparation
  • Quality Control
  • High-Volume Dining
  • Wine Pairings
  • Staff Management
  • Social Perceptiveness

Cheerleading

I have done all-star cheerleading since i was 7 years old! I have grown up with hardworking, resilient people throughout my entire life thanks to the sport. I have been able to translate these traits to my own life to the best of my ability. It has forever changed who I am as a person! Now that Im older, I attend Purdue University while having the incredible opportunity to continue cheerleading!

Timeline

Server

Rocky River Tap And Table
03.2023 - Current

Front Desk Receptionist

Tru By Hilton
06.2020 - Current

Bachelor of Science - Kinesiology

Purdue University

Associate of Arts - General Studies

Ivy Tech Community College

Similar Profiles

CREATE PROFILE
Ariana Mitchell