Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Receptionist
Browns Retreat
05.2022 - Current
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Responded to inquiries from callers seeking information.
Resolved customer problems and complaints.
Restaurant Key Holder
Madrigal
01.2020 - 05.2022
Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Trained and supervised new employees to apply best practices in customer service and store operations.
Retail Keyholder
Rue21
01.2016 - 01.2020
Opened and closed store at proper times for reliable services.
Assisted store cashiers during peak sales times.
Rearranged racks and shelving based on seasonal planograms.
Balanced cash registers at end of shift and filled out necessary reports.
Stored security alarm codes and keys and made routine code changes.
Utilized product information and sampling to educate customers and assist in product selections.
Community Engagement Assistant at The Retreat at Conyers & The Retreat at LoganvilleCommunity Engagement Assistant at The Retreat at Conyers & The Retreat at Loganville