Summary
Overview
Work History
Education
Skills
Volunteer Work
Timeline
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Ariana Palacio

Tempe,AZ

Summary

Enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant quests. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

7
7
years of professional experience

Work History

Server

Postino Winecafe
04.2021 - Current
  • Provided excellent customer service by anticipating needs and responding promptly to requests
  • Prioritized multiple tasks in a dynamic environment and stayed calm and composed
  • Exercised focus and concentration to keep track of tables and remember orders
  • Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty
  • Checked in with guests throughout meal service, replenishing drinks and catering to additional requests

Hostess

Denny’s
09.2019 - 01.2020
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations
  • Supported management by helping resolve customer service and food-related issues to maintain guest satisfaction
  • Calculated charges, issued table checks and collected payments from customers
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests

Food Preparation

Panera Bread
05.2018 - 07.2018
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products
  • Re-stocked, organized and arranged service and food stations
  • Monitored the freshness and condition of prepared foods
  • Emphasized fast, friendly customer service
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods

Education

High School Degree -

Williams Field High School
Gilbert, AZ
05.2019

Skills

  • Dynamic Interpersonal Skills
  • Professional appearance
  • Clear Verbal and Written Skills
  • Strong work ethic
  • Exceptional customer service
  • Guest engagement

Volunteer Work

Arizona Humane Society

Provides weekly support at Arizona Humane Society for cat socialization and enrichment. Following strict protocol and guidelines while efficiently completing assigned tasks for cat care and socialization.

Timeline

Server

Postino Winecafe
04.2021 - Current

Hostess

Denny’s
09.2019 - 01.2020

Food Preparation

Panera Bread
05.2018 - 07.2018

High School Degree -

Williams Field High School

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Ariana Palacio