Ariana Pugh
Ashland City,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and a passionate job seeker with strong organizational skills eager to secure longtime employment in a great growing company!
Overview
7
7
years of professional experience
Work History
Corrections Officer
Cheatham County Sherriff's Office
05.2024 - Current
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
Gift Shop Sales Associate
Margaritaville Hotel
09.2022 - 02.2023
- Streamlined checkout process by accurately processing transactions and handling cash, credit cards, and gift certificates.
- Enhanced store reputation with exceptional product knowledge, assisting customers in finding the perfect gifts for various occasions.
- Maximized sales through effective upselling techniques, suggesting additional items and special promotions to customers.
- Kept sales floor organized, visually appealing, and well-stocked to create a favorable shopping experience for customers.
Hostess
Serrato's Steakhouse
09.2021 - 05.2022
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Sales Associate
Cato's Fashion
02.2018 - 10.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Hostess
Applebee's Restaurant & Grill
07.2017 - 03.2018
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Education
High School Diploma -
Springfield Highschool
Springfield, TN05.2018
Skills
- Excellent written and verbal communication
- Strong research and interviewing skills
- Attention to detail
- Ability to meet deadlines
- Integrity and Honesty
- Policy Enforcement
- Stress Tolerance
Languages
English
Native or Bilingual
Timeline
Corrections Officer
Cheatham County Sherriff's Office
05.2024 - Current
Gift Shop Sales Associate
Margaritaville Hotel
09.2022 - 02.2023
Hostess
Serrato's Steakhouse
09.2021 - 05.2022
Sales Associate
Cato's Fashion
02.2018 - 10.2019
Hostess
Applebee's Restaurant & Grill
07.2017 - 03.2018
High School Diploma -
Springfield Highschool
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