Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Ariana Robles

Redmond,OR

Summary

Extensive experience in team leadership, employee development and payroll administration within fast-paced, customer-focused environments. Proven skills in scheduling, conflict resolution and staff training.

Overview

8
8
years of professional experience

Work History

Server Manager

Mazatlan Mexican Restaurant
09.2021 - Current


  • Supervised daily operations to ensure high-quality service and customer satisfaction.
  • Coordinated scheduling for staff, aligning coverage with peak business hours to maximize service quality.
  • Trained servers on order management, food service quality and how to build rapport with guests.
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
  • Processed payroll for employees accurately and timely, ensuring compliance with regulations.

In-Home Nanny

Private Home
04.2021 - 08.2021


  • Developed and implemented educational activities that fostered cognitive and social growth.
  • Communicated regularly with parents to provide updates on children's progress and well-being.
  • Adapted routines to accommodate children's changing needs, ensuring consistent care quality.
  • Boosted language development through reading aloud, storytelling, and engaging conversations with the children.
  • Enhanced children''s emotional well-being by providing consistent and nurturing care.
  • Promoted healthy eating habits with nutritious meal planning and preparation, resulting in balanced diets.
  • Encouraged creativity through arts and crafts projects fostering fine motor skill development.

Server

Pancake House
09.2020 - 04.2021


  • Collaborated with kitchen staff to maintain efficient workflow during peak hours, enhancing overall customer satisfaction.
  • Managed cash transactions accurately, balancing registers at the end of shifts to ensure financial integrity.
  • Maintained cleanliness and organization of dining area to meet health standards and improve guest comfort levels.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Server

Westside Taco
08.2017 - 07.2018


  • Trained new servers on menu items, service protocols, and point-of-sale systems, improving team performance and cohesion.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Education

Bachelor of Science - Psychology

Lorenzo De Medici
Florence, Italy
12.2022

B.S. - Psychology

Oregon State University Cascades
Bend, Oregon
01.2022

High School - General

Redmond High School
Redmond, Oregon
01.2018

Skills

  • Backup management
  • Team Training
  • Payroll processing
  • Proficient in Microsoft platforms
  • Friendly, positive attitude
  • Flexible and adaptable
  • Excellent communication
  • Multitasking Abilities
  • Problem-solving

LANGUAGES

Spanish, and English

Timeline

Server Manager

Mazatlan Mexican Restaurant
09.2021 - Current

In-Home Nanny

Private Home
04.2021 - 08.2021

Server

Pancake House
09.2020 - 04.2021

Server

Westside Taco
08.2017 - 07.2018

Bachelor of Science - Psychology

Lorenzo De Medici

B.S. - Psychology

Oregon State University Cascades

High School - General

Redmond High School

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