Ariana Roosen
Jacksonville
Summary
Hospitality professional prepared for seamless guest experiences and high-level service. Proven ability to maintain warm, welcoming atmosphere and manage guest interactions efficiently. Reliable team player with flexibility and strong focus on collaborative success.
Pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hostess/Server
Amelia National Golf & Country Club
07.2024 - 03.2025
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Promoted business loyalty by fostering positive customer relationships.
Extended Care Worker
Village Extended Day
06.2024 - 10.2024
- Used wide range of teaching methods to enhance child's abilities.
- Involved children constructively in play activities to assist emotional, physical and intellectual development.
- Managed daily administrative tasks, maintaining accurate records of attendance, incident reports, and parent communications.
Medical Administrative Assistant
Mayo Clinic
11.2023 - 05.2024
- Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Supported healthcare providers with the timely completion of necessary documentation, allowing them to focus on quality patient care.
Beauty Specialist
Ulta Beauty Inc.
09.2022 - 07.2023
- Worked closely with store management to identify areas of improvement, implementing changes that contributed to a more streamlined and enjoyable shopping experience for customers.
- Increased sales through effective product demonstrations and sharing expert knowledge on skincare routines.
- Handled cash register transactions accurately while maintaining excellent customer service during check-out procedures.
Front Desk Agent
Hilton
08.2020 - 08.2022
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
Education
Associate Of Arts And Sciences - Hospitality Administration And Management
Johnson & Wales University
Providence, RI06.2019
Skills
- Time Management
- Problem-Solving
- Attention to Detail
- Punctual and Reliable
- Coordination and Teamwork
- Excellent Communication
- Adaptability and Flexibility
- Customer service
Certification
Hub Spot Marketing
Business Made Simple
Timeline
Hostess/Server
Amelia National Golf & Country Club
07.2024 - 03.2025
Extended Care Worker
Village Extended Day
06.2024 - 10.2024
Medical Administrative Assistant
Mayo Clinic
11.2023 - 05.2024
Beauty Specialist
Ulta Beauty Inc.
09.2022 - 07.2023
Front Desk Agent
Hilton
08.2020 - 08.2022
Associate Of Arts And Sciences - Hospitality Administration And Management
Johnson & Wales University
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