Ariana Slaton
Oakland,Ca
Summary
Administrative professional trained in appointments, front desk management and high level phone systems. Helps staff maintain office operations at optimal levels with great organizational and multi-tasking abilities.
Overview
7
7
years of professional experience
Work History
Special Events Manager
Everything But Hugs & Kisses
04.2021 - 11.2023
- Managed administrative logistics of events planning, event booking, and event promotions.
- Coordinated videographers, photographers, and artist for events.
- Selected and ordered decor and event materials.
- Secured sponsorships through targeted outreach efforts
- Managed all aspects of event planning, including budgeting, logistics, and vendor coordination for successful events.
Patient Care Coordinator
Laser Away
01.2020 - 07.2021
- Front desk/admin duties such as scheduling appointments, answering phones/emails, etc.
- Conducted treatment consultations educating on services and products.
- Prepared financing contracts with preferred lenders.
- Expanded sales and increased patient retention by upselling additional products and services.
- Built rapport with existing and potential clientele.
- Educated patients on post-treatment care instructions, ensuring optimal results from their procedures.
- Managed over 100 patient calls per day
Designated Manager & Regional Trainer
European Wax Center
09.2016 - 01.2020
- Responsible for submitting payroll, reviewing time cards, benefit administration, inventory, ordering supplies, all associate scheduling, guest relations, associate concerns.
- Clearly communicate business goals and performance expectations to all team members.
- Review resumes, conducting phone interviews, in person interviews, onboarding, hiring and developing an all-star team of passionate professionals.
- Conducting evaluations, promoting associates, advanced training, continuous education courses.
- Ensure a memorable experience that exceeds guest expectations by educating on our unique product portfolio and service offerings.
Education
Solano Community College
Fairfield, CAJesse Bethel High School
Vallejo, CA2013
Skills
- Front Desk Operations
- Customer Service
- Appointment Scheduling
- Organizational Skills
- Phone Etiquette
Timeline
Special Events Manager
Everything But Hugs & Kisses
04.2021 - 11.2023
Patient Care Coordinator
Laser Away
01.2020 - 07.2021
Designated Manager & Regional Trainer
European Wax Center
09.2016 - 01.2020
Solano Community College
Jesse Bethel High School