Ariana Soler
San Ysidro,CA
Summary
Personable and dedicated Customer Service Representative with extensive experience in Medical field, Retail and self storage industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
Work History
Assistant Manager
San Diego Self Storage
04.2021 - Current
- Delegated daily tasks to team members to optimize group productivity.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Inventory counts
- Audits such as CPP & Walkthroughs.
Cashier Team Lead
Adidas Outlet
12.2018 - 02.2020
- Answered customer questions and provided store information.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Scanned, priced and bagged customer Items quickly to keep lines moving.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Helped customers find specific products, answered questions and offered product advice.
- Resolved and balanced cash drawers at end of shifts to generate accurate reports for cash registers.
Veterinary Assistant
Animal Care facility
02.2018 - 03.2019
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Assisted veterinarians in examining animals.
- Obtained information and history from clients to maintain medical charts.
- Released patients to owners with care directions from veterinary staff.
- Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
- Assisted doctors and technicians by soothing upset or frightened animals.
- Organized operating room ahead of procedures and assisted veterinarians during surgeries.
- Documented and tracked treatment activities.
- Helped veterinarian with neutering, tooth removal and casting broken bones.
- Operated radiographic and ultrasound equipment.
- Administered immunizations, blood plasma and other medications to animals as prescribed by veterinarians.
- Handled and restrained animals following safety requirements and procedures.
Education
Criminal Justice - Criminal Justice
UEI College - Chula Vista
Chula Vista, CA05.2024
Certified - Humane Law Enforcement
Humane Society
11.2022
Certified - Animal Health
Pima Medical Institute
01.2019
Skills
- Microsoft Office expertise
- Merchandising
- Customer Service
- Graphic and Media Design
- Bilingual
- Product and service understanding
- Teamwork and collaboration
- Communication
- Integrity
- Money Handling
- Staff Training and Development
- Staff Management
- Employee Scheduling
- Sales Reporting
Timeline
Assistant Manager
San Diego Self Storage
04.2021 - Current
Cashier Team Lead
Adidas Outlet
12.2018 - 02.2020
Veterinary Assistant
Animal Care facility
02.2018 - 03.2019
Criminal Justice - Criminal Justice
UEI College - Chula Vista
Certified - Humane Law Enforcement
Humane Society
Certified - Animal Health
Pima Medical Institute
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