Ariana Threatt
Bay,CA
Summary
Organized, bubbly and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Event Hostess - Contractor
Events And Weddings By Vinnie
10.2021 - 04.2023
- Greeted guests and welcomed patrons in support of company service policy.
- Supervised lobbies and restrooms for cleanliness and safety standards.
- Followed strict guidelines for handling confidential information.
- Reported any damage or maintenance issues to manager.
- Inspected tickets and customer IDs, checking for appropriate age requirements.
- Ran concession stand by preparing food and serving drinks for patrons.
- Restocked concession stands with popcorn, candy and other products.
- Hung up movie posters, banners and decorations for promotional events.
- Set up and maintained theater projection and sound systems.
- Helped organize and manage successful events with attendance of over 100 people.
Hostess
Original Mel's Diner
01.2021 - 02.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Used cash registers and credit card machines to cash out customers.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Delivered pick-up and curbside orders to guests.
- Took initial drink orders and relayed information to wait or bar staff.
Booth Worker - Birrieria Festival(s)
American Criminal Justice
09.2018 - 01.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Provided general cleaning of venue spaces before, during, and after events.
- Set up promotional displays and equipment for special events and activities.
- Issued tickets to customers and collected payment and fees for desired services.
- Served food and beverages promptly with focused attention to customer needs.
Education
Associate of Arts - Intenational Studies
Los Medanos College
Pittsburg, CASkills
- Event Catering
- Selling Event Products and Services
- Guest Experience Management
- Conflict and Complaint Resolution
- Front- and Back-Of-House Coordination
Languages
Chinese (Mandarin)
Professional Working
Timeline
Event Hostess - Contractor
Events And Weddings By Vinnie
10.2021 - 04.2023
Hostess
Original Mel's Diner
01.2021 - 02.2022
Booth Worker - Birrieria Festival(s)
American Criminal Justice
09.2018 - 01.2020
Associate of Arts - Intenational Studies
Los Medanos College