Ariana Tonielli

• Displayed unwavering commitment to maintaining high levels of confidentiality and professionalism throughout all interactions with members, earning their trust as a reliable resource.
• Exceeded performance metrics consistently, demonstrating a strong commitment to surpassing member expectations.
• Facilitated effective conflict resolution among members, fostering a positive community atmosphere conducive to collaboration and growth.
  Contributed proactively towards achieving shared goals as an active participant in cross-departmental projects aimed at improving overall membership experience quality levels significantly over time.
• Developed comprehensive reports detailing member feedback, allowing for informed decision-making regarding potential enhancements to the organization's offerings.
• Maintained up-to-date knowledge of global data protection laws, ensuring organizational adherence to evolving requirements.
• Maintained composure in stressful situations, confrontations, interviews and records searches.

• Worked hand-in-hand with grieving families to provide cleanup for unfortunate situations including but not limited to, suicides, homicides, unattended deaths and medical accidents.
• Managed and oversaw 2-3 jobs at a time.
• Led all on-site client interactions.
• Photo documentation; documented, processed, and verified paperwork accordingly.
• Coordinated logistics and travel for the team.
• Constructed and devised estimates for each project scope.
• Provided comprehensive training of process and procedure and safety compliance to new employees.
• Maintained a safe workplace environment for all employees through the use of buffer zones (to avoid cross-contamination), proper PPE donning and doffing procedures, and adequate BBP training.
• Performed Adenosine Triphosphate (ATP) testing on surfaces after sanitization and disinfection processes had been completed.

• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Organized and maintained general supply storage areas.
• Earned record-breaking rates as a picker, received an Amazon Robotics Drive officially recognized in my name
• Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve health and safety procedures.
• Worked proficiently with Amazon technology and software systems.
• Proved successful working within tight deadlines and a fast-paced environment.

• Handled equipment, chemicals and materials properly and with caution.
• Used time management and efficient cleaning methods to meet deadlines.
• Adhered to company policies for appearance, thoroughness and facility security.
• Specialized in working with industrial cleaning products within strict safety procedures.
• Delivered quality customer service to address urgent needs and cleaning requests.

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