ARIANA VALDEZ
El Paso,USA
Summary
Motivated and dependable professional with foundational skills in venipuncture techniques, specimen labeling, and infection control. Strong communication and exceptional organizational skills ensure patient comfort and accurate specimen handling. Eager to leverage training in safety protocols and patient care as a Certified Phlebotomy Technician, contributing effectively to laboratory operations while maintaining the highest standards of quality and efficiency. Committed to fostering a collaborative environment that prioritizes patient safety and enhances overall lab performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Phlebotomy Student
Ysle Community Learning Center
El Paso, TX
03.2026 - 06.2026
- Performed 100+ successful venipunctures in adult patients under supervision.
- Collected blood specimens using proper venipuncture, capillary puncture techniques.
- Demonstrate use of straight needle and winged infusion set techniques based on patients vein conditions.
- Followed correct order of draw to ensure specimen accuracy and lab integrity.
- Applied strict OSHA,infection control, and PPE protocols during all procedures.
- Properly labeled, handled and prepared specimens for laboratory processing.
- Recognize and responded to difficult draws and patient complications.
- Maintained clean, safe, and organized work environment in compliance with clinical standards.
- Greeted patients courteously, explained procedures clearly and provided reassurance during blood draws.
Customer Service Representative
Lowe's Home Improvement
El Paso, TX
02.2026 - Current
- Demonstrated excellent customer service skills while processing payments, helping customers find items and answering questions.
- Demonstrated excellent communication skills in order to effectively interact with customers.
- Developed strong customer relationships and loyalty through effective communication.
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Built positive relationships with customers by providing friendly and helpful service.
- Developed strong organizational skills to efficiently manage multiple tasks simultaneously, such as restocking shelves and operating a cash register.
- Efficiently handled customer complaints in a courteous manner, resolving issues quickly and effectively.
- Collaborated with team members to ensure smooth operations during peak hours.
Risk Mitigation and Safety Training Supervisor
JBS Swift Beef
Hyrum, UT
01.2023 - 09.2025
- Interpreted company policies and procedures related to employee education requirements.
- Assisted in the development of online resources such as job aids and tutorials.
- Maintained detailed records of employee training activities and progress.
- Provided ongoing support for trainees, including troubleshooting technical issues.
- Designed custom courses based on individual business objectives.
- Developed and implemented training programs for new employees.
- Scheduled training sessions and events, ensuring the availability of necessary resources.
- Updated existing training programs for new work processes, process modifications, and system upgrades.
- Issued course certificates and kept meticulous logs of training records.
- Trained existing personnel on new or enhanced applications, products and job functions.
- Conducted periodic inspections of buildings, equipment, and other areas to identify potential fire hazards.
- Facilitated meetings between stakeholders involved in implementing new policies relating to fire safety standards.
- Provided fire safety education and training to staff members and the public, emphasizing the importance of prevention.
- Utilized specialized software programs to track inventory levels of necessary supplies needed for responding effectively during an emergency incident.
- Reported findings from inspections to management and provided recommendations for corrective actions.
- Responded promptly to alarms indicating a potential fire hazard or an actual emergency situation.
- Collaborated with other departments within the organization on initiatives related to improving overall fire safety practices.
- Developed training materials and conducted training sessions on fire protection.
Safety Team Leader
JBS Swift Beef
Hyrum, UT
03.2018 - 01.2023
- Duties included assisting safety division within a beef production company in gathering all accident reports to give to the medical staff, ensuring that all machines and personal protection equipment is meeting safety and company standards, revise all work areas and interact with maintenance team to ensure that the premises where all heavy equipment is in safe work conditions.
- Identified potential hazards in the workplace and developed strategies for eliminating them.
- Mentored team members on proper workplace safety techniques to prevent accidents or injuries.
- Ensured workers were provided with personal protective equipment when required by job duties.
- Monitored employee performance to ensure adherence to established safety procedures.
- Analyzed accident reports to identify trends and implemented corrective actions accordingly.
- Conducted regular safety audits of workplace to identify hazards and risks.
- Operated office equipment including computers, printers, copiers, scanners.
- Performed administrative tasks such as filing, photocopying, faxing, mailing, and scheduling appointments.
- Assisted department personnel in completion of routine tasks to meet deadlines.
- Delivered messages to staff and management via email and in person.
- Trained new staff on clerical procedures and office policies.
- Maintained and updated filing, inventory, mailing and database systems, either manually, and used computer.
Manufacturing Production Associate
JBS Swift Beef
Hyrum, UT
05.2014 - 03.2018
- Utilized problem solving skills to identify and resolve production issues quickly.
- Followed procedures, methods and sequence of operations in performing daily tasks.
- Adhered to all safety procedures and regulations in the workplace.
- Operated various types of manufacturing equipment in a safe and efficient manner.
- Prepared products for packaging on multiple assembly lines.
- Attached identification labels to finished products for easy spotting.
- Observed production processes and quickly identified issues to reduce downtime.
- Oversaw machine operations to fulfill product specifications.
- Examined products to verify conformance to quality standards.
- Operated machines safely by following OSHA standards.
- Reported damaged and defective products to supervisor.
- Monitored quality control processes to ensure product compliance with safety standards.
- Operated machinery efficiently to enhance production workflows and meet daily output goals.
Education
Phlebotomy Technician -
Ysleta Community Learning Center
El Paso, TX06.2026
GED -
Ysleta Community Learning Center
El Paso, TX12.2025
Skills
- Venipuncture techniques and capillary collection
- Specimen labeling and handling
- OSHA compliance and infection control
- Patient communication and active listening
- De-escalation and professional communication
- Safety leadership and risk mitigation
- Training and mentoring on safety protocols
- Policy implementation and regulatory adherence
- Incident prevention and hazard identification
- Fast-paced production experience
- Attention to detail in task execution
- Multitasking and time management skills
- Process consistency and instruction following
- Team collaboration and communication
- Dependability and professionalism
- Computer proficiency in data entry and records management
Certification
BLS
Stop The Bleeding
OSHA 30
Certified Phlebotomy Techni
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Phlebotomy Student
Ysle Community Learning Center
03.2026 - 06.2026
Customer Service Representative
Lowe's Home Improvement
02.2026 - Current
Risk Mitigation and Safety Training Supervisor
JBS Swift Beef
01.2023 - 09.2025
Safety Team Leader
JBS Swift Beef
03.2018 - 01.2023
Manufacturing Production Associate
JBS Swift Beef
05.2014 - 03.2018
Phlebotomy Technician -
Ysleta Community Learning Center
GED -
Ysleta Community Learning Center