Hi, I’m
Ariana Zanco
Sudbury,MA
Summary
Versatile team member offering over 5 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
5
years of professional experience
Work History
Target
Consumables Team Member
04.2023 - Current
Job overview
- Unboxed new merchandise and restocked shelves in appealing, organized arrangements to promote items.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Proved successful working within tight deadlines and fast-paced environment.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Target
Guest Advocate
11.2022 - 04.2023
Job overview
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
- Invited guests to join loyalty programs and special promotions to stay connected.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Trained new team members in cash register operation, stock procedures and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
- Maintained knowledge of sales and promotions, return policies and security practices.
Shaw's Supermarket
Assistant Produce Manager
12.2021 - 07.2022
Job overview
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency, and company evolve and grow
- Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
- Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
- Participated in physical inventory counts to keep information accurate and current.
- Planned attractive produce displays, using color and texture to enhance.
Shaw's Supermarket
Produce Clerk
05.2018 - 12.2021
Job overview
- Stocked, rotated and faced products with attention to product quality and expiration dates.
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Recorded sales information on database to enable tracking history and maintain accurate records
- Created and enforced detailed organization processes to increase quality and service standards
Education
Lincoln Sudbury Regional High SchoolSudbury, MA
High School Diploma
06.2018
Skills
- Strong Communication and Interpersonal Skills
- Exceeding Customer Expectations
- POS Software
- Inventory Counts
- Honest and Dependable
- Detail-Oriented
- Goal-Driven
- Team Leadership
- Safety and Cleanliness Standards
Accomplishments
- Recognized as Employee of the Month multiple times during, 2018-2022 for outstanding performance and team contributions.
- Developed life-changing skills in time management, customer engagement and oral communications as a result of ongoing interaction with supervisors and customers.
- Created eye-catching product displays which helped to improve merchandise visibility to the customer.
Timeline
Consumables Team Member
Target
04.2023 - Current
Guest Advocate
Target
11.2022 - 04.2023
Assistant Produce Manager
Shaw's Supermarket
12.2021 - 07.2022
Produce Clerk
Shaw's Supermarket
05.2018 - 12.2021
Lincoln Sudbury Regional High School
High School Diploma