Ariana Zaragoza
Ontario,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
6
6
years of professional experience
Work History
Barista/Barista Trainer
Starbucks
05.2022 - Current
- Helped management keep adequate supply on hand by notifying of shortages.
- Listened carefully to customer requests and created personalized, beverages, which improved sales.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Supervisor of Operations
Paws N Go
05.2018 - 03.2020
- Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
- Managed employee training for all new recruits over a 3 month period and offered continuous advice, guidance, and mentorship
- Acted as a liaison between upper management and staff members, effectively communicating expectations from both parties while addressing any concerns that arose during operations.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
Retail Sales Associate
Active Ride Shop
07.2019 - 01.2020
- Identified opportunities for process improvements within daily operations resulting in increased operational efficiency across multiple departments within the store.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Managed efficient cash register operations.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Education
Bachelor of Science - Forensic Psychology
Arizona State University
Tempe, AZ08.2024
Skills
- Building Rapport and Trust
- Problem-Solving Support
- Clear Instruction and Communication
- Customer Service
- Quality Assurance
- Computer Proficiency and Microsoft Office
Volunteer Experience
Adult Literacy Tutor - 04/2021- 11/2023
Ovitt Community Library, Ontario California
- Utilized various teaching methods to accommodate diverse learning styles, ensuring all students had equal access to educational opportunities.
- Introduced innovative educational tools like online resources or e-books into lessons, helping learners become more comfortable navigating digital platforms while strengthening their reading abilities.
- Assessed reading comprehension and vocabulary of students.
- Assigned homework to increase spelling, vocabulary and reading abilities.
- Maintained records of student assessments, tutoring activities and results.
Timeline
Barista/Barista Trainer
Starbucks
05.2022 - Current
Retail Sales Associate
Active Ride Shop
07.2019 - 01.2020
Supervisor of Operations
Paws N Go
05.2018 - 03.2020
Bachelor of Science - Forensic Psychology
Arizona State University