Ariana Guadalupe Lopez Rodriguez
Summary
Proven to excel in fast-paced environments, I leveraged my attention to detail and customer service skills at Paul Davis Restoration & Remodeling to enhance safety and train team members, significantly improving operational efficiency. My ability to multitask and maintain composure under pressure has consistently ensured high levels of customer satisfaction and reliability. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
2
2
years of professional experience
Work History
Contents Technician
Paul Davis Restoration & Remodeling
11.2023 - 06.2024
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Cashier
Lowes Home Improvements
01.2023 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Amazon Flex Warehouse
Fulfillment Associates
08.2022 - 09.2022
- Maintained a clean and organized work area, contributing to an efficient and safe working environment.
- Participated in regular team meetings, contributing to the development of new strategies for warehouse efficiency and productivity.
- Operated various types of material handling equipment safely including forklifts, pallet jacks, and hand trucks to move heavy loads throughout the warehouse facility.
- Reduced product damages with proper handling techniques and training for warehouse staff.
- Managed inbound shipments by unloading trucks, checking items against invoices, and properly storing products in designated locations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 60 pounds.
Education
No Degree - Criminal Justice
Lone Star College System
Spring, TX05.2026
High School Diploma -
Benjamin O. Davis High School
Houston, TX05.2021
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Contents Technician
Paul Davis Restoration & Remodeling
11.2023 - 06.2024
Cashier
Lowes Home Improvements
01.2023 - 12.2023
Amazon Flex Warehouse
Fulfillment Associates
08.2022 - 09.2022
No Degree - Criminal Justice
Lone Star College System
High School Diploma -
Benjamin O. Davis High School
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