Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
7
7
years of professional experience
Work History
Pizza Maker
Hungry Howies Pizza & Subs
03.2024 - Current
Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
Prepared raw materials for cooking by cutting vegetables and preparing dough.
Monitored and maintained clean working areas and cooking surfaces.
Food Handler
Cinnabon
03.2023 - Current
Collaborated with team members to maintain a smooth workflow during peak service hours, contributing to an efficient operation.
Consistently maintained a positive attitude and strong work ethic, contributing to a high-performing team environment.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Assisted in inventory management, ensuring adequate stock levels and timely reordering of supplies.
Enhanced customer satisfaction by providing prompt, friendly service while accurately fulfilling food orders.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Supported kitchen staff in daily operations, including prep work, cooking, and dishwashing as needed to ensure seamless service.
Improved food safety by diligently following proper food handling procedures and maintaining a clean work environment.
Set up kitchen every morning by turning on equipment, cutting ingredients and stocking workstations.
Continuously met or exceeded performance expectations, contributing to the overall success of the business.
Food and Beverage Attendant
John's Incredible Pizza Company
03.2023 - Current
Maintained clean and organized restaurant to comply with hygiene and health regulations.
Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
Greeted and seated guests to provide friendly and welcoming experience.
Maintained clean and organized dining areas for an enjoyable guest experience.
Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
Processed payments and provided receipts to establish proof of transaction.
Cashier
Frosty Fast & Fresh
12.2021 - 04.2023
Kept well-stocked cashier lanes and store shelves to promote strong sales
Educated customers about [Type] promotions to increase sales
Processed new orders quickly and accurately, + daily transactions
In charge of issuing receipts, refunds, change, and tickets
In charge of taking orders from customers
Counted the cash in the register drawer at the start and end of each shift.
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Assisted customers with returns, refunds and resolving transaction issues.
Restocked and organized merchandise in front lanes.
Assistant Manager
Subway
09.2017 - 08.2021
Exceeded sales targets and met business objectives by motivating employees and promoting targeted products
Ensured that inventory counts stayed within monthly tolerance levels and that financial data was collected in accordance with the budget
Manage and track the performance of a specific investment portfolio
Instructed team members on how to implement successful operational and sales strategies
In charge of the day-to-day operations, which include all food services, supervising, money handling, store opening/closing, and banking procedures during my shift
Kept track of cash receipts and deposits, improving accuracy and reducing discrepancies
Honed my product knowledge to the point where I was the go-to person for major sales and vendor negotiations
Was in charge of customer service, which included dealing with complaints, stock management, and answering customer questions
Alerting senior managers to any issues that are causing me concern
Promoted to Assistant Manager after only 5 months with the company.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Facilitated clear communication between employees and upper management through regular meetings and updates.