Front Desk Retail Sales Representative
Massage Envy Spa
Orange, CA
03.2020 - 07.2022
- Greeted customers, identified their needs and provided product information.
- Assisted customers with selecting merchandise based on their individual requirements.
- Operated cash registers to process payments from customers.
- Provided customer service by answering product related questions in a timely manner.
- Replenished stock shelves and displays according to store guidelines.
- Processed returns, exchanges and refunds as per company policies.
- Upsold additional products when appropriate to increase store revenue.
- Performed opening and closing duties such as counting money in register drawer or restocking supplies.
- Attended weekly team meetings to discuss sales goals and strategies.