Qualified professional with highly goal-oriented nature and proficiency in meeting and exceeding established goals and objectives related to training, selling, education and client relations.
High-achieving Real Estate Agent successful at developing and executing targeted business initiatives to drive customer growth, achieve sales objectives and enhance bottom-line profits. Results-oriented and friendly individual with expertise in tenant relations and lead development. Reliable and driven with strong time management and prioritization abilities.
Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.
Overview
7
7
years of professional experience
Work History
Realtor
Fathom Realty
McKinney, TX
05.2021 - 11.2022
Increased personal revenue by completing multiple home and property sales.
Drafted contracts, purchase agreements, closing statements and leases.
Established key business relationships within industry by using responsiveness, efficiency and deep knowledge of real estate industry.
Created professional sales presentations to effectively communicate product quality and market comparisons.
Advised clients on market conditions, pricing and legal requirements for property transactions.
Managed sales pipeline by actively following up with prospects and hot leads.
Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
Represented buyers and sellers in major real estate transactions.
Realtor
Keller Williams
McKinney, TX
11.2019 - 05.2021
Analyzed financial data such as income statements and tax returns to determine affordability levels for potential buyers.
Conducted open houses and showings of properties to prospective buyers.
Developed relationships with vendors who could provide services related to the purchase or sale of real estate.
Attended industry events such as conferences or seminars related to real estate topics.
Prepared documents such as purchase agreements, deeds, leases and other legal documents related to real estate transactions.
Customer Service Representative
StarTek
09.2015 - 09.2017
Provided excellent customer service to resolve customer complaints in a timely manner.
Answered customer inquiries and provided accurate information regarding products and services.
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Identified opportunities for upselling additional products or services based on customer needs.