Ariani King
Long Beach,USA
Summary
Dear Hiring Professional,
I was motivated to contact you upon learning that your company has an opening. For several years I have focused my career path and academic pursuits on learning and developing those all important skills necessary to be great in this type of role. As a personal mission, I strive to empower and improve other's experiences in any way I can. I believe in being genuine and compassionate, along with professional and driven, is an essential combination for people in this field. I possess business development, marketing and sales skills. Additionally, my abilities extend to communication and teamwork with proficiency in customer service. Working with people from diverse backgrounds has provided me with a deep understanding and awareness of differences in both individuals and organizations. These qualities will help to support this companies' mission while reflecting positively on the professionalism and competencies in its employees.
Overview
6
6
years of professional experience
Work History
Sales Manager
Camden Property Trust
06.2024 - Current
- The Sales Manager at Camden is responsible for driving sales excellence across a multifamily portfolio
- This role involves fostering a high-performing sales culture, supervising the leasing team, and ensuring accountability for sales and revenue performance
- The Sales Manager trains and develops staff to meet sales goals while collaborating with leadership to set and exceed targets
- Oversee sales operations , allocating resources based on business needs
- Collaborate with leadership to set goals for net market rent, revenue, occupancy, new leases, renewals, and customer sentiment score
- Motivate the leasing team to capture all leads with a customer-focused mindset and hold them accountable for achieving sales goals
- Proactively identify opportunities to improve sales tools and processes, sharing best practices with peers and leaders
- Create weekly and monthly strategies to achieve portfolio goals, focusing on underperforming metrics
- Engage and promote resident retention through timely communication and Camden's Loyalty Loop program
- Empower and train the leasing team to overcome objections related to sales and customer service
- Lead by example to foster a culture of high employee engagement and commitment to improving lives
- Communicate effectively with team members through regular check-ins and meetings
- Maintain knowledge of the industry, competition, and market to improve portfolio success
- Monitor CRM tools and sales performance dashboards to enhance sales efficiency and
- Attended industry events and conventions to expand sales opportunities.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Leasing Agent
Camden Property Trust
08.2023 - 06.2024
- Ensure the satisfaction of residents while also meeting leasing, retention and occupancy goals for the community.
- Manage the leasing process from tour to move-in including closing the sale, completing lease documents and inspecting units to ensure a great "move-in experience"
- Showcase the value of the community features as they relate to the customer needs
- Utilize and establish creative marketing and social media strategies to increase property traffic
- Collaborate with team members to plan and organize resident events
- Demonstrate strong attention to detail while preparing lease documents, resident files, applications for approval and related bookkeeping tasks
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
Administrative Assistant
Simon Property Group
03.2022 - 08.2023
- collect tenant monthly rent for all stores
- scan over payments to Bank of America
- be the first point of contact for all tenant interaction
- assist on unit tours as necessary
- keep tenant contact information up to date
- approve all tenant contractors to come on site to perform work
- issue mailbox and storage space keys
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Performed research to collect and record industry data.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
Front Desk Receptionist
STG Logistics
06.2021 - 03.2022
- keep track of what shipping containers leave and arrive
- maintaining customer service needs via phone and outlook email
- report shipping containers that leave every hour
- In this position, I hourly process the security passes that truck drivers are issued as the enter and exit. This consists of submitting a report with container number, chassis number, seal number, as well as arrival and departure time.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Scheduled, coordinated and confirmed appointments and meetings.
- Completed data entry and filing to keep records updated for easy retrieval.
- Completed all tasks in compliance with company policies and procedures.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Resolved customer problems and complaints.
- Scheduled office meetings and client appointments for staff teams.
- Sorted, received, and distributed mail correspondence between departments and personnel.
UPS Coordinator
STG Logistics
11.2020 - 06.2021
- work in a three-person group
- control the UPS account for our company
- communicate with UPS - which freight gets loaded in shipping containers and picked up
- print out freight information via excel
- organize files appropriately for warehouse to proceed with packing pallets
- In this position, the UPS team and I communicate via email with the UPS company, they send daily emails with a list of shipments that are needed to be picked up. We then print out all necessary paperwork via Excel and Word for the shipments to be processed out of the facility.
- Entered data, generated reports, and produced tracking documents.
- Gathered and organized materials to support operations.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Kept high average of performance evaluations.
Shipping and Receiving Clerk
STG Logistics
01.2020 - 11.2020
- lead receiving clerk
- had the opportunity to train many coworkers
- learned many things regarding email communication and Microsoft outlook
- became familiar with different trucking and logistics companies as well as the process of import/ export
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
Cook/Prep
Fishbones Restaurant
04.2019 - 01.2020
- cooking and fish preparation
- Proper sanitary cleaning and sterilization
- cashier/ customer service
- hostess
- waitress
- menu design and layout
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Communicated closely with servers to fully understand special orders for customers.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Education
Certificate - Real Estate Pre License
Online Ed
Beaverton, OR07-2023
Associate of Arts - Business Management
Long Beach City College
Long Beach, CA06-2022
Skills
- Communication
- Teamwork
- Customer service
- Creative marketing strategies
- Social media strategies
- Attention to detail
- Administrative skills
- National account management
- Key account development
- Sales team training
- Sales presentation
- Territory sales management
- Market research
- Sales tracking
- Sales engagement techniques
- Brand-building strategies
- Resolution-oriented
- Profitability optimization
- Rapport and relationship building
- Fortune 500 company sales background
- Financial records analysis
- Training and development
Personal Information
Work Permit: Authorized to work in the US for any employer.
Timeline
Sales Manager
Camden Property Trust
06.2024 - Current
Leasing Agent
Camden Property Trust
08.2023 - 06.2024
Administrative Assistant
Simon Property Group
03.2022 - 08.2023
Front Desk Receptionist
STG Logistics
06.2021 - 03.2022
UPS Coordinator
STG Logistics
11.2020 - 06.2021
Shipping and Receiving Clerk
STG Logistics
01.2020 - 11.2020
Cook/Prep
Fishbones Restaurant
04.2019 - 01.2020
Certificate - Real Estate Pre License
Online Ed
Associate of Arts - Business Management
Long Beach City College
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