Ariann Charity
Montgomery,AL
Summary
Dependable Senior Program Director dedicated to continuous process improvement in the face of rapidly evolving and changing markets. Enthusiastic team player with a strong work ethic and advanced complex problem-solving skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Program Director
Cleveland Ave Y
03.2023 - Current
- Manages Day-to Day operations
- Enhanced program efficiency by streamlining processes and implementing strategic plans.
- Led cross-functional teams for successful project execution and timely delivery of milestones. (Childcare, Youth Sports)
- Developed comprehensive program budgets, ensuring optimal resource allocation and cost control.
- Established strong relationships with stakeholders, promoting collaboration and effective communication.
- Managed complex initiatives, navigating challenges to achieve successful outcomes in a dynamic environment.
- Optimized program operations through continuous improvement efforts, identifying opportunities for growth and innovation.
- Coordinated with external partners to align on shared objectives and drive collaborative success in joint initiatives.
- Championed best practices within the organization to improve overall operational excellence across all programs.
- Presented regular updates on program progress to senior leadership, demonstrating value-add and supporting informed decision making.
- Facilitated knowledge sharing among team members by creating forums for open dialogue and collaborative problem-solving.
- Supervised program staff, managing and evaluating performance provide high-quality services to program participants.
- Provided ongoing direction and leadership for program operations.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Program Director
Cleveland Avenue YMCA
11.2015 - Current
- Manages day-to-day operations of the facility and off site
- Manages various program budgets
- Director of 10 Pre-K programs
- Supervision of eleven full-time Pre-K teachers
- Supervision of 15-20 part-time staff persons(member services, gymnasium supervisors, counselors, teachers, coaches and housekeepers)
- Taught a range of sport-specific skills in a clear, safe manner
- Manages various sport program (Football, cheer leading, youth basketball, adult basketball, youth volleyball, adult volleyball, t-ball, youth soccer, track and field and kickball)
- Hosts yearly basketball tournaments
- Effectively communicates with a diverse group of youth, adults, volunteer coaches and game officials
- Host yearly summer camp programs
- Daily supervision of two before school childcare programs
- Daily supervision of an after-school site
- Administers medication and minor first aid to sick and injured students
- Communicates regularly with parents about daily activities and behaviors
- Established a safe play environment for the children
- Developed partnerships with local organizations to help facilitate various programs.
Facility Coordinator
Alabama State University
10.2013 - 05.2020
- Supervised part-time staff
- Plan, implement and supervise open recreation
- Train, coach and mentor students and staff to ensure smooth adoption of the policies and procedures
- Develops new policies for the student center and staff
- Spearheads cross-functional initiatives to achieve a well-run student staff program
- Partners successfully with other departments to produce various mentoring and Greek life activities
- Implement innovative programs to increase student activities on campus
- Directs students to relevant information about academic and personal support services available at the college
- Hosts monthly recreational tournaments for students.
Facility Manager/ Program Director
Y's Up @ Somerset - YMCA
01.2012 - 11.2015
- Managed facility and its day-to-day operations
- Maintained facility and programs within budget of $250,000
- Developed new policies
- Organized an annual fundraising event for the Partners with Youth Campaign
- Planned and executed events to increase retention of members
- Provided an elevated member experience to generate a loyal clientele
- Ensured superior member experience by addressing member concerns, demonstrating empathy and resolving problems on the spot
- Maintained cleanliness and presentation of facility
- Logged detailed and thorough records of maintenance performed
- Trained new hires for Member Services, Childwatch and Fitness
- Appraised personnel performance
- Purchased equipment and maintain inventory
- Recruited volunteers
- Solicited new membership
- Built relationships with members
- Assisted with adult/child recreational programs
- Responsible for operating budgeting
- Created multi-purpose room for members to enjoy.
Member Services/ Fitness/ Instructor
Bell Road YMCA
08.2010 - 12.2012
- Instructed youth enrolled in the Healthy Kids Program
- Increased member participation
- Taught Home School Physical Education classes
- Scheduled Member Services staff
- Trained new employees for Member Services and Fitness
- Administered member services.
Camp Counselor
Southeast YMCA
06.2010 - 08.2010
- Supervised camp members during daily activities to ensure safety
- Instructed various sports.
Supervisor - Intramural Sports Department
Auburn University Montgomery
08.2008 - 05.2010
- Supervised: weight room, gymnasium and various events, and staff
- Officiated: basketball, volleyball, flag football, pickle ball, badminton, indoor soccer, softball
- Functioned as scorekeeper during sporting events
- Provided administrative assistance
- Managed equipment
- Prepared field/gymnasium for sporting events
- Maintained field/court
- Promoted events.
Education
Master of Education - Management
Auburn University Montgomery
Montgomery, AL12.2012
Bachelor of Science - Physical Education
Auburn University Montgomery
Montgomery, AL05.2010
Associate of Science - Biology
Southern Union State Community College
Wadley, AL01.2007
Skills
- Exceptional interpersonal communication
- Customer service-oriented
- Employee scheduling
- Deadline-oriented
- Consistently meets goals
- Efficient multi-tasker
- Strategic thinker
- Personable and approachable
- Microsoft Office proficiency
- Team leadership skills
- Stakeholder Engagement
- Budgeting and Forecasting
Certification
- State of Alabama Professional Educator Certificate - Class B, Elementary-Secondary Grades P-12 Physical Education
- American Red Cross CPR/AED Instructor
- American Red Cross CPR/AED
- YMCA Healthy Lifestyle Principles
- YMCA Group Exercise Instructor
Accomplishments
- Increased participation in adult basketball by 20% (2017)
- Increased youth participation in basketball 2016-2017 by 36.6%.
- Increased the number of participating football teams by 4 in the 2017 league.
- Brought Cleveland Avenue YMCA into full compliance with licensing and safety regulations including fire and disaster preparedness, Alabama Department of Public Health codes and USDA nutritional guidelines. (2016)
- Supervision and development of a 10 week after school program for two Montgomery Public School sites. The program served 200 + students and consisted of tutoring, show choir, football, cheer-leading and stepping. (2016)
- Reduced operating budget by 8% at the Somerset YMCA (2014)
- Created and hosted the Partner's With Youth Low Country Shrimp Boil Fundraiser 2013, 2014 (Y's Up @ Somerset)
- Increased revenue by 30% in 2014
- Initiated and developed Coed Adult Kickball League 2012 (Bell Road YMCA)
- Graduate Scholar 2011-2012 (Auburn University Montgomery)
- Created and hosted the WarHawk Cup Golf Tournament 2012 (Auburn University Montgomery)
- Varsity Women's Basketball 2005-2006 (Southern Union State Community College)
Volunteer Experience
- Annual YMCA Low Country Shrimp Boil Fundraiser, 2017
- That's My Child non-profit organization, 2017
- Catoma Elementary School, 2016
- Bell Road YMCA Halloween Party, 2014
- YMCA Football Field Supervisor, 2013
- Annual Baptist Health Kid's Triathlon, 2012
- YMCA Basketball Clinic, 2011
- YMCA Basketball Coach, 2011
- Annual Baptist Health Kid's Triathlon, 2011
- Alabama State Association for Health, Physical Education, Recreation and Dance convention, 2010
- Delta Zeta Turtle Tug, 2010
- Christmas Dodge Ball Tournament, 2009
- W.F. Burns Middle School Assistant Girls Basketball Coach, 2007
- Recreational Therapy Aid, 2005
- Physical Therapy Aid, 2004
Timeline
Senior Program Director
Cleveland Ave Y
03.2023 - Current
Program Director
Cleveland Avenue YMCA
11.2015 - Current
Facility Coordinator
Alabama State University
10.2013 - 05.2020
Facility Manager/ Program Director
Y's Up @ Somerset - YMCA
01.2012 - 11.2015
Member Services/ Fitness/ Instructor
Bell Road YMCA
08.2010 - 12.2012
Camp Counselor
Southeast YMCA
06.2010 - 08.2010
Supervisor - Intramural Sports Department
Auburn University Montgomery
08.2008 - 05.2010
Master of Education - Management
Auburn University Montgomery
Bachelor of Science - Physical Education
Auburn University Montgomery
Associate of Science - Biology
Southern Union State Community College