Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Arianna Alexander

Derry

Summary

Results-driven service professional prepared to excel in coordinating and optimizing service operations. Experienced in managing schedules, handling customer inquiries, and ensuring seamless communication between teams. Strong focus on collaboration, adaptability, and achieving goals. Skilled in problem-solving, multitasking, and maintaining high standards in fast-paced environment. Known for reliability and ability to thrive under changing needs.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Service Coordinator

Gateways Community Services
01.2025 - Current
  • Managed a caseload of up to 35 clients.
  • Coordinated services and resources to support client well-being.
  • Communicated effectively with clients, families, and service providers.
  • Documented case notes and maintained accurate records in databases.
  • Participated in multidisciplinary team meetings to enhance service delivery.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.

Emergency Psychiatric Technician

Rutland Regional Medical Center
01.2022 - 11.2024
  • Supported the general functions of the Emergency Department and worked as the unit secretary.
  • Provided direct patient care and support to those with various pyschiatric diagnoses and Autism Spectrum Disorder.
  • Monitored patient;s physical, mental, and emotional state and reported any changes or concerning issues to their treatment team.
  • Collaborated with other healthcare professionals to coordinate individualized treatment plans for each patient.
  • Maintained accurate records of patient progress, including any daily notes on individuals' moods, activities, and interactions with others,
  • Performed crisis intervention services when needed for the patient's and staff's safety.
  • Worked as the "lead technician" and was responsible for unit safety and cohesiveness, as well as patient admission and discharge.

Retail Associate

The Home Depot Inc
04.2017 - 01.2022
  • Assisted customers in selecting merchandise and provided product information to enhance shopping experience.
  • Operated point-of-sale systems accurately and efficiently to process transactions and manage inventory.
  • Maintained cleanliness and organization of sales floor, ensuring appealing visual displays for promotions.
  • Collaborated with team members to achieve daily sales targets and improve customer satisfaction ratings.

Education

Bachelor of Science - Health Sciences

Husson University
Bangor, ME
12-2021

Skills

  • Telephone communication
  • Accurate recordkeeping
  • Client advocacy
  • Notetaking and documentation
  • Service monitoring and evaluation
  • Proficiency in office programs
  • Meeting facilitation
  • Time management
  • Multitasking Abilities

Certification

  • Basic Life Support (CPR and AED)

Timeline

Service Coordinator

Gateways Community Services
01.2025 - Current

Emergency Psychiatric Technician

Rutland Regional Medical Center
01.2022 - 11.2024

Retail Associate

The Home Depot Inc
04.2017 - 01.2022

Bachelor of Science - Health Sciences

Husson University

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