Arianna Almonte
Bronx,NY
Summary
Well-qualified dependable candidate with proven success in improving operations,solving problems and managing multiple priorities with a positive attitude. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to experience professional challenges to excel company requirements.
Overview
8
8
years of professional experience
Work History
Home Care Human Resources Assistant
ST.NICKS ALLIANCE
08.2023 - Current
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office via Ring Central
- Coordinated employee training programs (In-Service) to improve productivity and performance.
- Input home attendants compliances via Medflyt application
- Conducted job employment verifications
- Conducted CHRC/ Scheduled fingerprint appointments via IdentoGo
- Scheduled medical appointments/Received medical results (Mobile Health)
- Established and maintained effective communication with staff, physicians, agencies and community organizations to promote high quality patient care.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Prepared working papers, reports and supporting documentation for audit findings.
- Assisted coordinators assign cases to home attendants
- Resolved client complaints
Corporate Recruiter / Human Resources
IMG CORPORATIONS
08.2022 - 08.2023
- Candidate screening / conducting preliminary interviews, followed by orientations
- Averaging 100-150 calls (Inbound & Outbound)
- Attract potential employees through media advertising (Instagram, Facebook, Twitter, Indeed, Ziprecruiter etc.)
- Training new employees / Directing them to success
- Responsible for carrying out background checks
- Handled onboarding/offboarding process
- Payroll (Paychex Flex) / Salary Negotiation
- Report Non-Compliances
- Weekly Stats/Reports (recruiting)
- Establishing and maintaining relationships with all agents/workers to build rapport and ensure retention
- Organization of structure and cleanliness of the office
- Staying up to date with company policies
- Focus on diversity
Sales Consultant
PINNACLE ACQUISTIONS
09.2020 - 07.2022
- D2D /RETAIL (TABLETOP) / B2B
- Energy Consultant (Inspire Energy)
- Internet Consultant (Verizon Fios)
- Understanding product knowledge and promoting company programs
- Established healthy relationships with clients to generate repeat business and referrals
- Discussing pay structure / commission (Salary Negotiation) - Payroll
- Overcoming objections
- Maintaining positive mental attitude
- Successfully meeting deadlines and quotas within time given
- Conducted classes (groups of 10-25) on field responsibilities and product knowledge
- Training agents (up to 5 agents at a time) in office and in the field
- Assigning territory
- Promoting/ Demoting Agents
- Daily Reports
- Onboarding/Offboarding Agents
- Recruiting using social media platforms (Instagram, Facebook, Twitter, Craigslist, Snapchat, etc..)
- In-person networking
- Increased employee retention with positive work environment
- Conducted preliminary interviews/orientations to grow sales team
Teachers Assistant
CHILDRENS GARDEN
04.2019 - 08.2020
- INFANTS/TODDLERS/PRESCHOOL/SCHOOL AGE
- Took attendance daily and maintained records of children's individual activities, behaviors, meals and naps.
- Engaged and updated parents of child's growth.
- Studied and implemented latest information on specific subjects and learning strategies.
- Assisted in maintaining an engaging in respectful educational environment by promoting discipline and cooperation.
- Assisted lead teacher on recognizing learning issues evidenced in one-on-on support (between the student and myself)
- Maintained safety and security by overseeing student in recess environment.
- Ensured the classroom was in ratio at all times.
- Partnered with the lead teacher to implement lessons following the school's curriculum, goals, and objectives.
- Supported planning and preparation for culturally-diverse sessions.
- Inventory of educational supplies and materials. (Notified supervisor of restocking needs.)
- Creative thinking in planning fun projects for the students.
Stylist Sales Associate
LEVIS STRAUSS & CO
02.2019 - 07.2020
- Acknowledged, interacted and built relationships with clients to stimulate loyalty.
- Connected and engaged with customers to understand styling needs.
- Supported sales floor, cash wrap and back of house to catalyze daily operations.
- Embraced fashion and understood market trends to articulate in client interactions.
- Increased revenue and sales through strategic merchandising, inventory selection and visual display techniques.
- Advised client base of new products and seasonal fashions to increase store sales.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Monitored customers for signs of security concerns and escalated issues to management.
Server
IHOP
01.2016 - 12.2018
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
High School Diploma -
Lloyd C. Bird High School
Chesterfield, VAHostos Community College of The City University of New York
The Bronx, NYSkills
- Hiring/Retention (customer services)
- Problem Resolution (critical thinking)
- Communication
- Reliability / Time Management / Flexibility
- Microsoft/Excel/Spreadsheets
- Sales/Upselling (marketing)
- Attention To Detail
- Organization
- Team Management/ Leadership
- Self-Motivated
- Multi-Tasking / Well Under Pressure
- Creativity
- Adaptability
- Emotional Intelligence
Languages
ENGLISH
Native or Bilingual
SPANISH
Native or Bilingual
SIGN LANGUAGE
Professional Working
Timeline
Home Care Human Resources Assistant
ST.NICKS ALLIANCE
08.2023 - Current
Corporate Recruiter / Human Resources
IMG CORPORATIONS
08.2022 - 08.2023
Sales Consultant
PINNACLE ACQUISTIONS
09.2020 - 07.2022
Teachers Assistant
CHILDRENS GARDEN
04.2019 - 08.2020
Stylist Sales Associate
LEVIS STRAUSS & CO
02.2019 - 07.2020
Server
IHOP
01.2016 - 12.2018
High School Diploma -
Lloyd C. Bird High School
Hostos Community College of The City University of New York