Exercise
arianna anderson
Mixologist
greenville,NC
Summary
Adept at expert mixology and exceptional customer service, I significantly enhanced beverage sales and customer satisfaction at TD's Sports Bar and Comedy Club. Leveraging skills in wine and liquor knowledge and social media marketing, I trained teams, designed seasonal menus, and crafted innovative cocktails, fostering a memorable and efficient service environment.
Overview
10
10
years of professional experience
2
2
Certification
Work History
Lead Bartender
TD's Sports Bar and Comedy Club
09.2024 - Current
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Closed out cash register and prepared cashier report at close of business.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Coordinated with event planners to design custom drink menus for private parties, ensuring a memorable experience tailored to the clients'' preferences.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
- Increased sales with innovative cocktail creations and upselling techniques, leading to improved overall revenue.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
The Dog House Tavern
11.2019 - 01.2020
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Bartender
Aj Mcmurphys
10.2018 - 10.2019
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Server/Bartender
RuckerJohns
02.2016 - 09.2018
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Cultivated warm relationships with regular customers.
Education
Associates in General Education - General Education
Pitt Community College
Winterville, NC 05.2001 -
No Degree - Cosmetology
Mitchell's Hairstyling Academy
Greenville, NC 05.2001 -
Skills
Expert Mixology
Accomplishments
- Improved team productivity with morale-boosting incentives.
Affiliations
- Toastmasters
Additional Information
- Tanning bed operator certification
- Carolina boating license
- RASP
- ServSafe
Certification
[Area of certification] Training - [Timeframe]
Interests
Traveling
Creative activities
Danciing
Soccer
Gardening
Timeline
Lead Bartender
TD's Sports Bar and Comedy Club
09.2024 - Current
Bartender
The Dog House Tavern
11.2019 - 01.2020
Bartender
Aj Mcmurphys
10.2018 - 10.2019
Server/Bartender
RuckerJohns
02.2016 - 09.2018
Associates in General Education - General Education
Pitt Community College
05.2001 -
No Degree - Cosmetology
Mitchell's Hairstyling Academy
05.2001 -