Arianna Barney
Lorain,OH
Summary
Hardworking and motivated Manager with 2 years of experience and record of success in the fast food industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
2
2
years of professional experience
Work History
Manager
Penn Station
Avon, OH
01.2022 - Current
- Coached, mentored and trained team members in order to improve their job performance.
- Established processes to ensure efficient workflow throughout the organization.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Provided leadership during times of organizational change or crisis situations.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Collaborated with other departments to ensure timely completion of projects within budget constraints.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Entered time and attendance logs in preparation for payroll.
- Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
- Maintained adequate staffing to meet objectives within budget.
- Created training modules and documentation to train staff.
- Recruited and trained new employees to meet job requirements.
- Assigned work and monitored performance of project personnel.
- Produced thorough, accurate and timely reports of project activities.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
Education
Associate of Applied Business -
Lorain County Community College
Elyria, OH12-2024
High School Diploma -
Lorain High School
Lorain, OH06-2024
Skills
- Skill Development
- Organizational Design
- Organizational Performance
- Personnel Conflict Resolution
- Regulatory Standards
- Staff Management
- Staff Development
- Customer Service
- Complaint Resolution
- Shift Scheduling
- Budget Management
- Mentoring And Training
- Training And Coaching
- Staff Training/Development
- Task Delegation
- Budget Coordination
- Resource Coordination
- Budgeting And Cost Control Strategies
- Rule Enforcement
- Safety Compliance
- Timesheet Processing
- Superb Time Management
- Cash Management
- Month-End Closing
- Workforce Management
- Mediation
- Team Quality Control
Affiliations
- Crocheting
- Writing short stories
References
References available upon request.
Timeline
Manager
Penn Station
01.2022 - Current
Associate of Applied Business -
Lorain County Community College
High School Diploma -
Lorain High School