Summary
Overview
Work History
Education
Skills
Timeline
Generic

Arianna Burns

Wilmington,DE

Summary

Approached each day and unique challenges with enthusiasm, patience, and humor. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Flexible Attractions Attendant with proven customer service skills to meet demands of busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create enjoyable experiences.

Overview

4
4
years of professional experience

Work History

Floor Monitor

Fun City Come Play
08.2024 - Current
  • Ensured availability of resources for staff members, such as cleaning supplies and tools needed for daily tasks.
  • Enhanced customer experience by closely monitoring floor activities and promptly addressing concerns.
  • Continuously assessed the sales floor to identify areas in need of improvement and promptly took action, resulting in a well-maintained store appearance.
  • Collaborated with fellow team members to maintain efficient operations during peak business hours.

Front Desk / Court Monitor/Party Host

Urban Air Adventure Park
05.2023 - Current
  • Kept games moving by maintaining game rules and managing game conflicts.
  • Inspected sporting equipment and examined participants to verify compliance with event and safety regulations.
  • Maintained a high level of energy and enthusiasm throughout events to foster an enjoyable atmosphere for all attendees.
  • Streamlined the booking process for clients through effective communication of available options, pricing, and scheduling logistics.
  • Maintained inventory of games, props, and equipment to efficiently prepare for each event''s unique requirements.
  • Implemented safety protocols for all activities to minimize potential risks without compromising enjoyment levels for guests.
  • Boosted customer satisfaction ratings by consistently maintaining a positive, energetic, and professional demeanor.
  • Enhanced guest experiences by creating and implementing engaging entertainment options for diverse age groups.
  • Built and established positive relationships with patrons, team members and supervisors.
  • Monitored guests and enforced rules, maintaining safety for visitors and staff.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Delivered information and details of interest about facility to visitors.
  • Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.

COVID-19 Screener

Henrietta Johnson Medical Center
01.2022 - 01.2023
  • Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
  • Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
  • Ensured compliance with federal, state, and local regulations regarding COVID-19 screening procedures and reporting requirements.
  • Enhanced infection control practices through rigorous sanitization of screening areas and equipment.

Front Desk/ Party Host

Urban Air Adventure Park
12.2020 - 01.2022
  • Supervised children's activities, maintaining happiness, safety and well-being.
  • Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
  • Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
  • Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
  • Resolved conflict to maintain fun, positive and safe event environments.
  • Provided support during high-volume periods by assisting other hosts in managing multiple parties simultaneously without sacrificing quality of service provided at each event.
  • Planned parties according to customer specifications.
  • Educated guests on rules and policies to deliver safe, enjoyable experiences.
  • Led creative games and activities to engage and entertain guests during events.
  • Managed event schedules effectively, ensuring timely execution of activities and smooth transitions between segments.
  • Collaborated with other team members to create visually appealing decorations and setups, contributing to the overall success of events.
  • Decorated and set tables in accordance with party themes and age groups.
  • Developed customized party plans tailored to each client''s preferences, ensuring memorable experiences for all attendees.
  • Prepared and served food and drinks to guests, meeting hygiene and safety standards.
  • Demonstrated adaptability by adjusting party plans on-the-fly based on changing circumstances or guest requests without compromising quality or guest satisfaction.
  • Directed guests to correct areas for eating, dancing, and other services.
  • Took information about guests' party size, led to seating and offered menus.
  • Assisted in training new party hosts, sharing best practices and helping them develop strong hosting skills.
  • Promoted a safe environment by enforcing rules and regulations consistently during events.
  • Streamlined party setup and breakdown processes, resulting in increased efficiency and reduced stress for staff.
  • Established rapport with guests of all ages through engaging interactions and genuine interest in their enjoyment of the event.
  • Organized various themed parties, with coordinated decorations, menus and activities.
  • Maintained clear communication with clients throughout the planning process, addressing concerns and incorporating feedback as needed.
  • Took information about guests' party size, led to seating, offered menus, and Action.
  • Coordinated with vendors to ensure timely delivery of food, beverages, and other supplies necessary for successful parties.
  • Developed detailed plans and schedules for successful event outcomes.
  • Monitored guests and enforced rules, maintaining safety for visitors and staff.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.
  • Issued tickets to customers and collected payment and fees for desired services.
  • Supervised gameplay and monitored guests' actions to prevent theft.
  • Set up promotional displays and equipment for special events and activities.
  • Assisted customers in entering and exiting rides, providing balance support and general directions.

Education

Diploma/Certificate In Cosmetology - Cosmetology

Delcastle Technical High School
06.2019

Skills

  • Teamwork and Collaboration
  • Patience/Empathy
  • Excellent Communication
  • Problem-Solving
  • Customer Response
  • Well-organized

Timeline

Floor Monitor

Fun City Come Play
08.2024 - Current

Front Desk / Court Monitor/Party Host

Urban Air Adventure Park
05.2023 - Current

COVID-19 Screener

Henrietta Johnson Medical Center
01.2022 - 01.2023

Front Desk/ Party Host

Urban Air Adventure Park
12.2020 - 01.2022

Diploma/Certificate In Cosmetology - Cosmetology

Delcastle Technical High School

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Arianna Burns