Arianna Calle
Apopka,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Athletics Student Worker
Flagler College Athletic Department
09.2023 - Current
- Built and established positive relationships with patrons, team members, and supervisors.
- Oversaw the maintenance and operation of Game Day Finances.
- Provided exceptional customer service at campus sporting events, addressing visitor inquiries and resolving issues promptly.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
Social Media Manager
Traditions Event Services
06.2022 - Current
- Analyzed marketing plans and social media strategies to identify strategic weaknesses and make recommendations for improvements.
- Increased brand awareness by developing and implementing effective social media strategies.
- Drive cross-functional collaboration with a focus on quality service delivery.
- Lead team meetings, fostering collaboration among team members for optimal results in social media management tasks.
- Developed relationships with influencers to grow the reach of the company and create wider visibility.
- Monitored the online presence of the company's brand to engage with users and strengthen customer relationships.
- Increased customer engagement through social media.
- Conducted regular competitor analyses, identifying opportunities to differentiate from other brands in the industry.
- Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
- I oversaw social media presence and aligned posts to include branding and trending ideas.
- Researched the latest market trends and analyzed data to develop public relations strategies and tactics.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Boosted engagement rates with the creation of compelling and visually appealing content.
Venue Manager Assistant
Traditions Event Services
11.2022 - 08.2023
- Championed sustainability initiatives within the venue operations, leading to a reduced environmental footprint and an enhanced reputation as an eco-conscious event space.
- Streamline venue operations for better efficiency and cost reduction by implementing new management systems.
- Schedule employees for shifts, taking into account customer traffic and employee strengths.
- Optimized space utilization within the venue by designing flexible floor plans that could accommodate various types of events, ranging from intimate gatherings to large-scale functions.
- Ensured smooth execution of events by coordinating logistics, catering, audio-visual equipment, and other essential services.
- Inspect the facility daily for overall cleanliness and to check supply quantities for reordering and restocking.
- Interacted well with customers to build connections and nurture relationships.
- Tracked trends and suggested enhancements to both challenge and refine the company's product offerings.
- Maintained accurate notes of changes and requests for each event and ascertained allocation.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Reported issues to higher management with great detail.
- Enhanced customer satisfaction with excellent communication, problem-solving skills, and timely resolution of issues.
- Conducted regular venue maintenance checks and oversaw repairs as needed, maintaining a safe and visually appealing environment for guests.
- Implemented inventory control measures for venue supplies and equipment to reduce waste and improve cost management.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted with public relations by participating in community events, which helped to draw in new businesses and patrons.
- Supervised events from start to finish using effective crowd-control methods.
- Evaluated customer feedback regularly to identify areas for improvement within venue operations and implemented necessary changes accordingly.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
No Degree - Psychology, Business, And Biology
Flagler College
Saint Augustine, FL05.2027
High School Diploma -
Wekiva High School
Apopka, FL05.2023
Skills
- Excellent Multitasking
- Thought leadership
- Critical Thinking
- Interpersonal Skills
- Advertising
- Financial Oversight
- Data Management
- Goal Setting
Languages
Spanish
Native or Bilingual
Timeline
Athletics Student Worker
Flagler College Athletic Department
09.2023 - Current
Venue Manager Assistant
Traditions Event Services
11.2022 - 08.2023
Social Media Manager
Traditions Event Services
06.2022 - Current
No Degree - Psychology, Business, And Biology
Flagler College
High School Diploma -
Wekiva High School
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