Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
CEO
Eva Genesis Design LLC Dba Sofadreams
09.2022 - 01.2024
Developed key operational initiatives to drive and maintain substantial business growth.
Built productive relationships with industry partners and competitors to support strategic business objectives.
Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
Developed a high-performance executive team for improved productivity and efficiency.
Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
Established and maintained strong relationships with customers, vendors and strategic partners.
Managed financial, operational and human resources to optimize business performance.
Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
Drove profitability with thorough financial analysis and strategic decisionmaking.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Secured financing for critical projects through negotiation of favorable loan terms with financial institutions or investors.
Communicated business performance, forecasts and strategies to investors and shareholders.
Maintained P&L and shouldered corporate fiscal responsibility.
CEO
Eva Genesis Trucking LLC
07.2018 - 12.2023
Developed key operational initiatives to drive and maintain substantial business growth.
Built productive relationships with industry partners and competitors to support strategic business objectives.
Enhanced brand reputation with effective marketing campaigns and public relations efforts.
Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
Managed financial, operational and human resources to optimize business performance.
Secured financing for critical projects through negotiation of favorable loan terms with financial institutions or investors.
Created a positive work culture, resulting in increased employee satisfaction and retention rates.
Oversaw business-wide changes to modernize procedures and organization.
Demonstrated strong organizational and time management skills while managing multiple projects.
Developed and maintained courteous and effective working relationships.
Strengthened communication skills through regular interactions with others.
Regional Manager
JPI Tradeconsult INC Dba Sofadreams
01.2018 - 08.2022
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Implemented cost-cutting measures across the region that led to significant savings without compromising service quality or employee satisfaction.
Developed and executed successful business plans that resulted in improved market share and profitability within the region.
Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
Secured key accounts with customized sales presentations showcasing unique value propositions tailored to prospective clients'' needs.
Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
Supervised various locations, enforcing high-quality standards of operation.
Leveraged data and analytics to make informed decisions and drive business improvements.
Assisted in organizing and overseeing assignments to drive operational excellence.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Managed senior-level personnel working in marketing and sales capacities.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Sales Representative
JPI Tradeconsult INC Dba Sofadreams
09.2015 - 12.2017
Expanded customer base through cold calling, networking, and relationship building.
Collaborated with marketing to create impactful promotional materials for increased brand awareness.
Increased sales revenue by identifying and targeting high-potential accounts.
Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Built relationships with customers and community to promote long term business growth.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Negotiated prices, terms of sales and service agreements.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Informed customers of promotions to increase sales productivity and volume.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Stayed current on company offerings and industry trends.
Conducted detailed market analysis to guide development of sales strategies.
Exceeded sales targets through effective planning and goal setting.
Managed portfolio of high-value accounts, ensuring they received exceptional service.
Stayed up-to-date with industry trends to position company as market leader.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Managed time efficiently in order to complete all tasks within deadlines.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Supervisor
Armed Forces Bank N.A.
01.2015 - 06.2016
Built trusting relationships with customers through attentive listening skills, insightful problem-solving abilities, and empathetic service approach.
Enhanced branch operations through effective management of daily bank teller activities and workflow prioritization.
Counted cash drawers and made bank deposits.
Managed risk effectively by monitoring teller activities, ensuring compliance with banking regulations and policies.
Facilitated smooth transitions during periods of staffing changes by overseeing thorough training for new hires and temporary staff members.
Maximized branch profitability by analyzing fee structures, adjusting pricing strategies as necessary based on competitive market conditions.
Increased account retention with proactive outreach efforts targeting existing customers facing potential account closure or dissatisfaction issues.
Increased overall efficiency by implementing new procedures for cash handling, balancing, and discrepancy resolution.
Strengthened internal controls through diligent adherence to audit requirements, leading to consistently satisfactory audit results for the branch.
Improved customer satisfaction by efficiently managing teller transactions and addressing customer inquiries.
Examined tellers' reports of daily transactions for accuracy.
Oversaw staff training initiatives, ensuring all tellers were knowledgeable about products, services, and operational procedures.
Conducted regular performance evaluations for teller staff, identifying areas for improvement.
Assisted in recruiting new tellers, conducting interviews and making hiring recommendations based on candidate qualifications.
Maintained compliance with all regulatory requirements, regularly reviewing policies and procedures.
Volunteer - In Processing (Soldiers)
Red Cross
04.2011 - 01.2012
Scheduled new appointments for in processing soldiers and civilians.
Issued ration card and meal cards for the soldier.
Assist new hospital employee with training.
Assist new hospital employee with hospital policies and services.
Assist soldiers, civilians and local nationals with the in- & out processing.
Answering phone calls.
Answering messages.
Provides secretarial support by entering, formatting, and printing information.
Maintains employee confidence and protects operations by keeping human resource information confidential.
Maintains quality service by following organization standards.
Submits employee data reports by assembling, preparing, and analyzing data.
Provides payroll information by collecting time and attendance records.
Security Agent
FIS – Flight and Industry Service Management
03.2009 - 07.2010
Passenger control.
Luggage control.
Aircraft monitoring and access control for aircraft.
Aircraft searches.
Interviewing the passengers.
Passenger data recording and reporting.
Document, Visa and Passport control to enter the United States of America
Airplane crew reporting.
Passenger handling.
Communication with passengers
Assisting with translation Spanish and English passengers
Education
Bachelor of Arts - Homeland Security
American Public University
West Virginia
01-2025
Associate of Arts - Counter Terrorism Studies
American Military University
05-2016
High School Diploma -
Georgii Gymnasium
Esslingen Am Neckar, Germany
07-2009
Language Correspondent - Languages (Spanish, English, Russian, Portuguese)
John F Kennedy Schule
Esslingen Am Neckar, Germany
07-2007
Skills
Effective Decision Making
Operational Excellence
Team Leadership
Customer Service
Critical Thinking
Problem-solving abilities
Active Listening
Conflict Resolution
Languages
German
Native or Bilingual
Spanish
Native or Bilingual
English
Full Professional
Portuguese
Limited Working
Russian
Limited Working
Timeline
CEO
Eva Genesis Design LLC Dba Sofadreams
09.2022 - 01.2024
CEO
Eva Genesis Trucking LLC
07.2018 - 12.2023
Regional Manager
JPI Tradeconsult INC Dba Sofadreams
01.2018 - 08.2022
Sales Representative
JPI Tradeconsult INC Dba Sofadreams
09.2015 - 12.2017
Supervisor
Armed Forces Bank N.A.
01.2015 - 06.2016
Volunteer - In Processing (Soldiers)
Red Cross
04.2011 - 01.2012
Security Agent
FIS – Flight and Industry Service Management
03.2009 - 07.2010
Bachelor of Arts - Homeland Security
American Public University
Associate of Arts - Counter Terrorism Studies
American Military University
High School Diploma -
Georgii Gymnasium
Language Correspondent - Languages (Spanish, English, Russian, Portuguese)
John F Kennedy Schule
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