Arianna Cook
Saint Cloud,MN
Summary
Internet-savvy Influencer with in-depth knowledge and understanding of Facebook, Twitter, Instagram, TikTok and YouTube with proven commitment to producing results. Increases brand perception through building and maintaining best-in-class influencer strategies and programming. Connects with consumers worldwide to drive positive brand perception and lead purchases. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Social Media Influencer
BIGO LIVE
06.2022 - Current
- Engaged with consumers using education, passion and authenticity.
- Maintained social media accounts by keeping content engaging, fresh, educational and entertaining.
- Created, curated and managed published content for feed and stories across social media channels.
- Built relationships with other brand ambassadors and influencers to assist in social media strategy.
- Posted testimonials, promotional content and consumer experiences to social media platforms to garner comments and likes.
- Live streamed dialogue and events on Facebook, Twitter and Instagram to optimize interaction and engagement levels.
Self-Contracted Delivery Driver/Instacart Shopper
Instacart
Minnesota
10.2020 - 10.2023
- Consulted with customers on food selections and custom order requests.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Tracked substitutions and informed customers of changes.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
Fulfillment Associate & Cashier
Target
125 Lincoln Ave SE
11.2022 - 05.2023
- Selected and filled orders from stock to fulfill customer requirements.
- Followed procedures at all times for personal and team safety.
Guest Service Representative
Coborn's Inc.
900 Cooper Ave N, Saint Cloud, MN
05.2022 - 10.2022
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Welcomed guests on arrival, displaying professional and friendly approach.
Sales Associate
PINK
Crossroads Center Mall
03.2022 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
Supervisor
Carter's
Crossroads Center Mall
11.2021 - 03.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
Food and Beverage Associate
Target
04.2021 - 07.2021
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
Shipt Shopper
SHIPT
Saint Cloud, MN
11.2020 - 04.2021
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Loaded and unloaded orders at customer's homes or locations.
Sales Manager
YOR Health
Saint Cloud, MN
06.2019 - 11.2020
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Optical Lab Technician
Custom Eyes Inc. - Essilor Labs Of America
1001 Stearns Dr, Sauk Rapids, MN 56379
08.2019 - 09.2020
- Collaborated with team members to efficiently meet production goals.
- Used specialized tools to repair and adjust eyeglasses.
- Mounted and secured lens blanks or optical lenses in holding tools or chucks of cutting, polishing or grinding machines.
- Prepared, sterilized and maintained ophthalmic instruments and equipment.
- Examined prescriptions, work orders or broken eyeglasses to determine specifications for lenses, contact lenses or other optical elements.
- Provided patient education on proper use and care of lenses.
Deli & Bakery Associate
Walmart
3601 2nd St S
11.2018 - 08.2019
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Stocker Associate
Walmart
3601 2nd St S
05.2018 - 11.2018
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Maintained effective team member communication.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Performed inventory control, such as counting, and stocking merchandise.
Crew Member Trainer
McDonald's
2120 W Division St
06.2017 - 09.2017
- Trained other employees in customer service, food safety, and performance requirements.
- Mentored junior employees to improve performance, food safety, and customer service.
- Set positive example for team members by providing high-quality, efficient service.
- Maintained current knowledge of all team position requirements.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Ran drive thru and front end by prepping food and beverages while taking orders and maintaining a clean environment
Sales Representative
Mom's Cinnamon Rolls
Crossroads Center Mall
02.2017 - 03.2017
- Opener; Prepped and sold baked goods and beverages
- maintained a clean and safe workplace
- Closer; Prepped the workplace for the next day's shift
Cart Captain
Cookie Cart
1119 West Broadway
04.2016 - 10.2016
- Ran Cookie Cart promo sells throughout local businesses
- prepped and decorated cookie dough and other merchandise
- Acquired Customer Service and Computer Skills Certifications
- maintained clean and safe workplace
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Collaborated with upper management to improve customer service processes and support structures company-wide.
Education
Finance
Saint Cloud Technical College
Saint Cloud, MN05.2025
CNA
Hennepin Technical College
Minneapolis, MN08.2021
High School Diploma -
Minnesota Virtual Academy
06.2018
High School Diploma -
Robbinsdale Armstrong Senior High School
Plymouth, MN06.2016
Skills
- Content Strategies
- Content Development
- Video Production
- Social Media Platforms
- Social Media and Promotions
- Podcasting
- Product Demonstrations
- Brand Evangelism
- Computer Skills
- Customer Service Skills
Timeline
Fulfillment Associate & Cashier
Target
11.2022 - 05.2023
Social Media Influencer
BIGO LIVE
06.2022 - Current
Guest Service Representative
Coborn's Inc.
05.2022 - 10.2022
Sales Associate
PINK
03.2022 - 05.2022
Supervisor
Carter's
11.2021 - 03.2022
Food and Beverage Associate
Target
04.2021 - 07.2021
Shipt Shopper
SHIPT
11.2020 - 04.2021
Self-Contracted Delivery Driver/Instacart Shopper
Instacart
10.2020 - 10.2023
Optical Lab Technician
Custom Eyes Inc. - Essilor Labs Of America
08.2019 - 09.2020
Sales Manager
YOR Health
06.2019 - 11.2020
Deli & Bakery Associate
Walmart
11.2018 - 08.2019
Stocker Associate
Walmart
05.2018 - 11.2018
Crew Member Trainer
McDonald's
06.2017 - 09.2017
Sales Representative
Mom's Cinnamon Rolls
02.2017 - 03.2017
Cart Captain
Cookie Cart
04.2016 - 10.2016
Finance
Saint Cloud Technical College
CNA
Hennepin Technical College
High School Diploma -
Minnesota Virtual Academy
High School Diploma -
Robbinsdale Armstrong Senior High School
Boxing & Body Building
I take interest in boxing and martial arts. I also have been training in exercising since I was 19 years young.
Braiding hair/ hair stylist trainee
Since I can remember my passion has always been in the Beauty industry. From doing makeup and nails to styling different types of hair. My goal is to open up my own boutique one day and spread my brand across the world.
Boxing & Body Building
I take interest in boxing and martial arts. I also have been training in exercising since I was 19 years young.
Boxing & Body Building
I take interest in boxing and martial arts. I also have been training in exercising since I was 19 years young.
Braiding hair/ hair stylist trainee
Since I can remember my passion has always been in the Beauty industry. From doing makeup and nails to styling different types of hair. My goal is to open up my own boutique one day and spread my brand across the world.