Friendly, dedicated team member with strong experience in customer service, event coordination, and hospitality. Known for delivering excellent guest experiences, supporting smooth operations, and working collaboratively in fast-paced environments. Eager to bring energy and professionalism to a new opportunity.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
Charley's Cheesesteaks
01.2025 - Current
Greet guests with a positive, welcoming attitude and deliver outstanding customer service.
Accurately take orders using POS system and manage cash transactions with integrity.
Prepare food items following company standards and food safety guidelines.
Maintain cleanliness across kitchen, dining, and restroom areas to ensure a safe, sanitary environment.
Assist with inventory management, restocking, and proper product rotation.
Collaborate with team members to achieve sales goals and ensure smooth daily operations.
Address customer inquiries and concerns in a professional and timely manner.
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Activity Assistant
Lake Village Nursing & Rehabilitation Center
03.2024 - 08.2024
Assist in planning and facilitating recreational events and activities for residents.
Create and manage activity schedules and maintain records of participation.
Support residents’ quality of life through observation and engagement.
Perform clerical duties such as data entry, filing, and scheduling.
Participate in meetings to coordinate resident care plans and social goals.
Managed activity calendar, ensuring diverse options catered to a wide range of interests and abilities.
Provided compassionate support for residents experiencing emotional challenges or undergoing personal transitions within their living environment.
Coordinated special events to celebrate holidays, birthdays, or other milestones within the residence.
Front of House (FOH)
Panda Express
02.2023 - 03.2024
Delivered fast and accurate service in a high-volume food environment.
Maintained safety and cleanliness in food prep and serving areas.
Communicated effectively with team members to ensure efficient operations.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Weekend Receptionist
Decatur Medical Lodge
01.2023 - 03.2023
Greeted visitors and oriented new residents with facility services.
Handled front desk duties including answering calls and managing visitor flow.
Developed strong professional relationships with clients through excellent communication skills and rapport-building efforts.
Collaborated with team members on special projects or assignments that required additional support or resources during weekends.
Maintained accurate records of visitor logs, ensuring security protocols were adhered to at all times.
Expedited check-in processes for guests attending events or meetings at the facility, resulting in reduced wait times.
Enhanced customer experience by efficiently handling front desk tasks and addressing inquiries in a timely manner.
Provided backup support for other administrative staff during peak hours or during their absence.