Summary
Overview
Work History
Education
Skills
Timeline
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Arianna Ervin

San Antonio

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Detail-oriented intelligence professional adept at collecting and processing information. Strategic and organized with excellent verbal and written communication skills. Reviewing records and making sound judgments about personnel, risks and field operations.

Overview

14
14
years of professional experience

Work History

Risk and Governance Audit Intern

USAA
05.2025 - Current
  • Collaborating with senior audit professionals to map critical business processes and evaluate internal controls.
  • Supporting risk taxonomy development and documentation of key risk indicators across audit functions.
  • Engaging in control design and operating effectiveness (D&E/OE) testing in alignment with USAA’s governance standards.
  • Contributing to risk reporting and escalation procedures within established governance routines.

Senior Clerk – SIU Dental Fraud Department

United Healthcare Group
06.2016 - 03.2025
  • Support Special Investigations Unit (SIU) in identifying and preventing dental claim fraud.
  • Conduct data analysis and assist in gathering evidence for fraud investigations.
  • Prepare detailed case documentation and reports for investigators and compliance teams.
  • Maintain confidentiality and ensure adherence to regulatory guidelines and company policies.

Human Intelligence Collector (35M)

U.S. Army Reserves
05.2011 - 05.2019
  • Collected and analyzed strategic human intelligence to support national security missions.
  • Conducted interviews, surveillance, and threat assessments to provide operational insights.
  • Collaborated with multi-agency teams to integrate intelligence into decision-making processes.
  • Maintained Top Secret/Sensitive Compartmented Information (TS/SCI) clearance during service.

Education

Bachelor of Arts - Criminology

Texas A&M University, San Antonio
San Antonio, TX
12-2025

Skills

  • Security Clearance: Former TS/SCI
  • Risk and Compliance Documentation
  • Audit Process Mapping
  • Data Analysis & Reporting
  • Microsoft Excel PowerPoint Word
  • Governance and Controls Frameworks
  • Legal & Regulatory Research
  • Interpersonal and Cross-Functional Collaboration

Timeline

Risk and Governance Audit Intern

USAA
05.2025 - Current

Senior Clerk – SIU Dental Fraud Department

United Healthcare Group
06.2016 - 03.2025

Human Intelligence Collector (35M)

U.S. Army Reserves
05.2011 - 05.2019

Bachelor of Arts - Criminology

Texas A&M University, San Antonio