Arianna Flores
Pomona,CA
Summary
Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. Personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients, and family to provide continuous top-quality care and education. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Friendly student available for weekend, evening, and holiday shifts. Considered hardworking, punctual, and driven. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Kaiser Permanente
10.2022 - Current
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored vital signs and reported changes in patient condition to nursing staff, ensuring timely medical intervention when necessary.
- Offered companionship and emotional support to both patients and families, fostering positive relationships during difficult times.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Supported grieving family members following a loved one''s passing by offering emotional support and connecting them with additional resources.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Enhanced quality of life for terminally ill patients by addressing their emotional, psychological, and spiritual needs.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Demonstrated flexibility in scheduling availability by working evenings, weekends, holidays as needed to accommodate changing staffing requirements at various hospice facilities within the region.
- Adapted care routines based on individual patient preferences, promoting a sense of control over their environment during end-of-life stages.
- Assisted patients with activities of daily living such as bathing, dressing, grooming, and feeding while preserving their autonomy whenever possible.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Improved patient comfort by providing compassionate and attentive care.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Clinical Nursing Partner
Emanate Health
03.2022 - 09.2022
- Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Supported clients during crisis situations, employing de-escalation techniques and proactive communication skills to ensure safety.
- Updated records and prepared reports to outline program actions, results, and recommended improvements.
- Evaluated dynamics of different personnel groups through range of planned activities and programs.
- Actively participated in regular supervision sessions, discussing case conceptualizations, treatment strategies, and ethical considerations with supervising psychologists.
- Contributed to the development of treatment plans for clients, resulting in improved mental health outcomes.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Contributed meaningfully to team meetings focused on innovative solutions for complex cases.
- Assisted in the development of mental health programming to address specific community needs, leading to increased access to psychological support resources.
- Collaborated with other healthcare professionals to coordinate care plans and implement continuity of care.
- Interacted with clients to assist in gaining insight, defining goals, and planning action to achieve effective personal development and adjustment.
- Conducted research on emerging trends in psychology, incorporating findings into practice to optimize client outcomes.
- cared for patients who were on psychological holds (24 holds, 51/50 and more)
- Educated patients and family members on best home care practices for healing and recovery.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Facilitated personal hygiene management, feeding and ambulation.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Followed directions of licensed nurses to administer medications and treatments.
CNA
Claremont Care Center
09.2021 - 02.2022
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs
- Cared for residents in assisted living facility and delivered high-quality support to meet needs
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels
- Supported ambulation and physical therapy needs by conducting planned exercise routines
- Obtained client medical history, medication information, symptoms and allergies
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Obtained biological specimens for ordered tests and prepared for laboratory transport
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment
- Oversaw and maintained patients' rooms, group living areas and nurse stations
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes
- Facilitated personal hygiene management, feeding and ambulation
- Transported patients between rooms and appointments or testing locations
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Lab Assistant
Lab Corp
12.2019 - 01.2021
- Prepared specimens for testing and analysis
- Assisted with ordering supplies and equipment, calibrating instruments and preventive maintenance
- Analyzed data to create and organize graphs, charts, and documents for publications and presentation
- Managed specimen sample handling, receiving, storage and inventory
- Ordered supplies, obtained pricing and quotes, prepared purchase requests and maintained organized expense log
- Maintained lab by calibrating equipment and cleaning surfaces and items used
- Logged samples correctly into computerized tracking system
- Safely prepared reagents, compounds and lab test solutions
- Assisted with support duties such as filling products, labeling products, testing samples and taking inventory
- Created and updated record of all supplies and equipment to monitor inventory
- Worked closely with lab staff on special projects.
Medical Receptionist
West Haven Nursing Home
- Assisted with medical coding and billing tasks.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Conducted patient intake interviews, recording and documenting relevant information.
- Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
- Supported practice growth by promoting available services through marketing materials displayed in the reception area or provided during phone conversations with prospective clients.
- Processed medical insurance claims and payments.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.
- Transcribed phone messages and relayed to appropriate personnel.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Ensured optimal use of clinic resources by tracking inventory levels and submitting supply orders when needed.
- Prepared and processed patient referrals and transfer requests.
- Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
- Organized paperwork such as charts and reports for office and patient needs.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collaborated with other team members on specific projects aimed at improving overall office organization and workflow efficiency.
- Proactively addressed potential conflicts or problems in appointment scheduling, resolving issues to ensure seamless patient experiences.
- Maintained current and accurate medical records for patients.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Coordinated appointment reminders for patients via phone calls or email notifications, reducing no-show rates.
- Performed various administrative tasks by filing, copying and faxing documents.
- Served as a liaison between patients and healthcare providers, ensuring clear communication of necessary information.
- Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
- Managed office bookkeeping with insurance billing and patient payments.
- Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.
- Expedited patient registration processes by gathering necessary paperwork from new arrivals promptly upon their arrival at the front desk.
- Provided administrative support to medical staff, assisting with various clerical tasks as needed.
Education
No Degree -
Mt San Antonio College
Walnut, CATechnical -
Lotus Medical Career
Pomona, CA06.2021
Technical -
US Colleges Montclair
Montclair, CA05.2019
High School Diploma -
Baldwin Park High School
Baldwin Park, CA05.2015
Skills
- Activities of Daily Living ADL Support
- Observation Documentation
- Emotional and Social Support
- Nutrition and Diet
- Output Monitoring and Reporting
- Linen Replacements
- Mobility Assistance
- Feeding Assistance
- Vital Signs Collection
- Caregiver Relations
- Needs Determination
- Bedsore Prevention
- Fluid Measurement
- CNA Certification
- Chronic Disease Management
- First Aid Certification
- Emotional Intelligence
- Universal Precautions
- Catheter Care
- Time Management
- Medication Administration
- Wound Care
- Care Monitoring
- Empathy and Compassionate Care
- Meal Preparation
- Biohazard Disposal
- Room Cleaning and Restocking
- HIPAA Compliance
- Patient Positioning
- Basic Life Support
- Blood Sugar Monitoring
- Quality Assurance
- Patient Safety Management
- Family Education
- Intercultural Competence
- Injury Prevention
- Laboratory Testing
- Willingness to Learn
- Unit Supply Maintenance
- Emergency Response
- Consistent Follow Through
- Biological Specimen Handling
- Infection Prevention and Control
- Oral Hygiene
- Multitasking and Prioritization
- Verbal and Written Communication
- Calm Under Stress
- Attention to Detail
- CPR Certification
- Patient Care Quality
- Heavy Lifting
- Medical Terminology
- Phlebotomy Training
- Clean rooms
- Multidisciplinary Collaboration
- Behavior Modification Techniques
- Patient Care
- Recovery-oriented care
- Patient Admission
- Relapse Prevention
- Safety Management
- Physical Assessment
- Self-awareness
- Suicide Prevention
- Group therapy facilitation
- Personal Hygiene Assistance
- De-Escalation Techniques
- Patient Monitoring
- Psychosocial Analysis
- Motivational Interviewing
- Patient Records Documentation
- Critical Thinking
- Assertiveness Training
- Professional boundaries
- Medication Management
- Crisis Intervention
Certification
- CNA - Certified Nursing Assistant
- CPCT/A Patient Care Technician/Assistant
- CNA - Certified Nurse Assistant
Additional Information
Elementary
Timeline
Certified Nursing Assistant
Kaiser Permanente
10.2022 - Current
Clinical Nursing Partner
Emanate Health
03.2022 - 09.2022
CNA
Claremont Care Center
09.2021 - 02.2022
Lab Assistant
Lab Corp
12.2019 - 01.2021
Medical Receptionist
West Haven Nursing Home
No Degree -
Mt San Antonio College
Technical -
Lotus Medical Career
Technical -
US Colleges Montclair
High School Diploma -
Baldwin Park High School