Summary
Overview
Work History
Education
Skills
Timeline
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Arianna Gonzalez

Riverview,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Veterinary Technician

Boyette Animal Hospital
08.2022 - Current
  • Answered owner animal health questions and advised on best care practices.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Administered medications to animals in treatment and documented changes in condition.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.

Technical Advisor

Kelly Connect
10.2020 - 03.2021
  • Interacted with up to 3 customers at a time using various media channels such as inbound calls, inbound chats or outbound calls
  • Located music, app's, and movies on various devices - Billing issues - Fraud management Product feature inquiries - Resolving username and password difficulties - Troubleshooting email, wi-fi connectivity and web browser issues
  • Navigated customers through various app's - Data back-up, sharing & synchronization troubleshooting - Verifying proper hardware and software configuration and set up Diagnosing and resolving issues including internet connectivity, email, application downloads, and more.

Cashier

Marshalls
10.2019 - 07.2020
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits
  • Issue receipts, refunds, credits, or change due to customers
  • Assist customers by providing information and resolving their complaints
  • Answer customers' questions, and provide information on procedures or policies
  • Process merchandise returns and exchanges
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
  • Assisted with price mark downs and merchandise changes on shelves
  • Engaged with customers while completing cash register transactions
  • Promoted loyalty programs and store cards
  • Rang up customer items quickly and accurately using POS system.

Education

Diploma - Veterinary Assistant

Southern Technical College
Bloomingdale, FL
05.2022

High School Diploma -

East Bay High School
Riverview, FL
05.2019

Skills

  • Analytical thinking
  • Planning
  • Time management
  • Multitasking
  • Task prioritization
  • Critical thinking

Timeline

Veterinary Technician

Boyette Animal Hospital
08.2022 - Current

Technical Advisor

Kelly Connect
10.2020 - 03.2021

Cashier

Marshalls
10.2019 - 07.2020

Diploma - Veterinary Assistant

Southern Technical College

High School Diploma -

East Bay High School

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Arianna Gonzalez