Arianna Grajeda
El Paso,TX
Summary
Detail-oriented Veterinary Technician with 4 years of relevant experience and specific expertise in Veterinary medicine . Recognized by taking lead / training technicians and dedication to excellent animal care and client service. Skilled in laboratory procedures, medical record-keeping, and client relations. Possesses excellent communication and customer service skills to deliver quality patient care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ready to help team achieve company goals. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Veterinary Technician Lead
Northeast Veterinary Clinic
08.2019 - Current
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Administered medications to animals in treatment and documented changes in condition.
- Answered owner animal health questions and advised on best care practices.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Collected patient biopsies and blood samples for laboratory analysis.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Administer medications, vaccines and treatments as instructed by veterinarian.
- Maintained detailed records of animal health care and diagnostic treatments.
- Obtained patient history from owners and performed physical examinations.
- Collected and prepared specimens for laboratory testing.
- Assisted veterinarians with radiographs and ultrasounds.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
- Educated clients on nutrition, preventive health and other animal care.
- Filed daily progress records, surgery logs, x-ray logs, and routine records.
- Administered vaccinations to variety of animal species.
- Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
- Trained and mentored other LVT staff.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Managed medical intervention and therapy for animals in collaboration with veterinarian.
Cashier
Charcoaler
11.2018 - 07.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Upsold additional products and services to customers, increasing revenue.
- Performed cash, card and check transactions to complete customer purchases.
Cosmetologist
Linda Berry
04.2017 - 05.2018
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Answered phone calls and emails to schedule client appointments.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Researched latest trends in hair and makeup to stay updated on color, style, and technique.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Maintained regular client list and successfully handled walk-in customers.
- Developed loyal following of clients by providing high-quality services.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Used social media platforms to promote salon and services.
- Demonstrated thorough knowledge of all salon products and services.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
Education
Veterinarian Technician - Veterinary Technician
Pima Medical Institute
El Paso2019
Cosmetology License - Cosmetology
El Paso Community College
El Paso, TX2017
High School Diploma -
El Dorado High School
El Paso, TX05.2015
Skills
- Front zone lead / trainer
- Aggressive and non-aggressive patient restraint for both canine and felines
- Administering Subcutaneous, Intravenous and Intramuscular Medications
- Client Education
- Patient Check-Ins
- Collecting Specimens for Analysis in laboratory
- Medication Labeling
- Explaining Treatment
- Preventive Care
- Assisting emergencies
- Supply Restocking
- Oral and Topical Medication Administration
- IV Placement
Timeline
Veterinary Technician Lead
Northeast Veterinary Clinic
08.2019 - Current
Cashier
Charcoaler
11.2018 - 07.2019
Cosmetologist
Linda Berry
04.2017 - 05.2018
Veterinarian Technician - Veterinary Technician
Pima Medical Institute
Cosmetology License - Cosmetology
El Paso Community College
High School Diploma -
El Dorado High School