Efficient healthcare professional and customer Service associate known for productive and swift completion of tasks. Possess specialized skills in transaction management, customer issue resolution, and compliance adherence. Excel in communication, problem-solving, and adaptability, ensuring smooth financial operations and high-quality customer service.
Work History
Mental Health Technician
4 Months
Circles of Care Mental Health Hospital | 04.2026 - Current
Monitored patient behavior and mental status to ensure safety and compliance with treatment plans.
Assisted in implementing therapeutic activities to promote patient engagement and recovery.
Documented patient progress and reported changes to nursing staff for continuity of care.
Collaborated with multidisciplinary teams to develop individualized treatment strategies.
Developed and maintained positive relationships with patients, fostering a supportive environment for healing.
Patient Dining Associate
1 Year 9 Months
Health First Palm Bay Hospital | 11.2024 - Current
Delivered high-quality service to patients during meal times.
Assisted in meal preparation and food delivery to various departments.
Maintained cleanliness and organization in dining areas and kitchen spaces.
Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
Service/Kitchen Associate
2 Years 9 Months
McDonald’s Houston Corp. | 11.2023 - Current
Prepared food items according to standardized recipes and procedures.
Operated kitchen equipment safely and efficiently during busy shifts.
Maintained cleanliness and organization of workstations throughout service periods.
Front Desk Sales Associate
3 Years 3 Months
SkyZone Entertainment | 08.2021 - 11.2024
Greeted and welcomed guests upon arrival at entertainment facility.
Managed cash register and processed transactions accurately.
Assisted customers with ticket purchases and party bookings.
Provided information about attractions, events, and safety guidelines.
Education
Associate of Arts
Eastern Florida State College | Palm Bay, FL | 07.2026
Heritage High School | Palm Bay, FL | 05.2024
Skills
Patient care
Food safety
Effective communication
Customer service
Time management
Sanitation practices
Equipment operation
Certification
Certified Medical Administrative Assistant NHA Now
Mental Health Technician at View Point Health Autism Crisis Stabilization UnitMental Health Technician at View Point Health Autism Crisis Stabilization Unit