Arianna Gunn

• Provided personalized tutoring sessions to students in grades 4-12 for educational guidance.
• Facilitated team discussions aimed at devising effective strategies to enhance student engagement and encourage greater enrollment in the tutoring program.
• Led the development and successful implementation of innovative methodologies to increase student participation, resulting in significant enhancements in program effectiveness.
• Obtained certification in the Science of Reading through Ignite Reading.

Participated in various sprints which entailed :

• Web testing the acceptance criteria of user stories in Jira
• Formulated test documentation using Zephyr test plans, test cases, test suites Set up and executed regression test suites (partial and full)
• Conducted SQL query writing and execution of back-end testing to ensure data consistency on the front-end
• Rigorously conducted API testing with Postman to validate the response (data accuracy, data format, HTTP status codes, and error codes).
• Proficiently learning Java and Javascript.

• Diversified outreach efforts to reach underrepresented communities, thereby promoting inclusivity and diversity especially those of which impact the youth.
• Coordinated impactful events, workshops, and partnerships to foster community relationships.
• Developed communication materials such as newsletters and years for community awareness efforts.

• Greeted and assisted guests with check-in/check-out, inquiries, and reservations.
• Managed multi-line phone systems, transferred calls, and took detailed messages.
• Scheduled appointments, maintained calendars, and organized office supplies and paperwork.

• Successfully closed sales calls and exceeded monthly targets by providing exceptional customer service.
• Utilized product knowledge and effective communication skills to convert leads into sales.
• Collaborated with marketing and sales teams to develop strategies for increasing sales.