Arianna Gutierrez
Harbor City,CA
Summary
Refinery Operator with experience in utility aspects of oil refining operations, prepared to contribute effectively to team. Strong focus on safety protocols, process optimization, and equipment maintenance. Reliable, adaptable team player, skilled in monitoring, troubleshooting, and ensuring efficient production flow. Recognized for maintaining high standards and delivering results in dynamic environments. Accustomed to rotating shift work and great with time management.
Overview
8
8
years of professional experience
Work History
Refinery Operator
Phillips 66
01.2024 - Current
- Ensured safe work environment through strict adherence to safety protocols and conducting regular equipment inspections.
- Telephoned and radioed team members to coordinate efficient and smooth pump operations.
- Safeguarded refinery assets through diligent monitoring; detected leaks early mitigating possible hazards or losses caused due to failures and submitted work orders.
- Supported plant startups and shutdowns, ensuring a smooth transition between operational states.
- Performed daily evaluations of wells by measuring tank levels, checking flow lines and documenting pressures.
- Worked flexible hours across night, weekend, and holiday shifts.
- Ensured accurate record-keeping by maintaining up-to-date logs of incidents, equipment performance data, and maintenance activities conducted.
- Provided support during facility expansions or upgrades, coordinating closely with project teams to ensure seamless integration of new utility systems.
- Performed proper lockout/tagout (LOTO) practices by following safety procedures safeguarding workers from hazardous energy releases.
Event Manager
Bowlero
12.2019 - 12.2023
- Managed customer complaints and rectified issues to complete satisfaction.
- Handled client questions and concerns via different communication channels to deliver exceptional customer service.
- Coached and counseled employees to reflect company service standards and procedures.
- Confirmed transactional data of contracts by verifying name and payment information and clearly communicating costs and fees to patrons.
- Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
Paraprofessional
Los Angeles Unified School District
01.2019 - 12.2023
- Performed diverse tasks for teachers, including clerical support, classroom management and document coordination.
- Cleaned and organized classrooms, materials and supplies to support maximum efficiency.
- Promoted language development skills through reading and storytelling.
- Enhanced student support by delivering one-on-one and small group instruction in various subjects.
Lead Crew Member
Coldstone Creamery
09.2016 - 09.2018
- Sorted food and supply deliveries and correctly stored each item in its proper location.
- Opened kitchen each shift by preparing ingredients, equipment and workstations to meet day's needs.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Responsible for counting cash register at the end of shift and locking up store.
Education
High School Diploma -
Phineas Banning High School
Wilmington, CA06.2018
Skills
- Problem Anticipation and Resolution
- Team Leadership and Supervision
- Multitasking
- Time Management
- Strong Work Ethic
- Permit-to-Work System
- Valve Operation
- Standard Operating Procedures
- Safety Protocols Adherence
- Logbook Maintenance
Timeline
Refinery Operator
Phillips 66
01.2024 - Current
Event Manager
Bowlero
12.2019 - 12.2023
Paraprofessional
Los Angeles Unified School District
01.2019 - 12.2023
Lead Crew Member
Coldstone Creamery
09.2016 - 09.2018
High School Diploma -
Phineas Banning High School
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