Arianna Lam
Shingle Springs,CA
Summary
Devoted personal care professional skilled in fostering client health and convenience through assisting with daily activities and health needs. Driven to promote healthy habits to encourage client well-being by demonstrating healthy habits. Dedicated to applying emerging techniques to derive best possible outcomes. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Caregiver, Special Needs
Deborah Filpula Home
Rancho Cord, CA
10.2023 - Current
- Provided assistance to special needs individuals with daily activities such as feeding, bathing and dressing.
- Encouraged independence by teaching basic self-care tasks such as brushing teeth and washing hands.
- Kept records of children's behavior and progress to provide updates to parents.
- Transported clients to appointments or other destinations using a wheelchair accessible vehicle.
- Observed, reported and documented patient status and care provided.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Redirected poor behavior using positive reinforcement.
- Recorded client status progress and challenges in logbooks and reports.
- Helped clients get in and out of beds and wheelchairs.
Assistant Store Manager
Tractor Supply
Placerville, CA
08.2022 - 08.2023
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
- Reviewed inventory and sales records to prepare reports for management and budget departments.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
Team Leader
Tractor Supply
Placerville, CA
11.2021 - 08.2022
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Helped mitigate and resolve data issues by analyzing situation and implementing appropriate solutions.
- Delegated daily tasks to team members to optimize group productivity.
- Assisted with special projects as needed such as developing marketing campaigns or creating presentations.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
- Ensured compliance with all safety regulations in the workplace.
Education
High School Diploma -
Ponderosa High School
Shingle Springs, CA05-2019
Skills
- Feeding Assistance
- First-Aid and CPR
- Seizure Management
- Housekeeping
- Meal Preparation
- Behavior Management
- Communication Assistance
- Documentation and Recordkeeping
- Time Management
- Decision-Making
Certification
- CPR and First Aid
- DSP 1
Timeline
Caregiver, Special Needs
Deborah Filpula Home
10.2023 - Current
Assistant Store Manager
Tractor Supply
08.2022 - 08.2023
Team Leader
Tractor Supply
11.2021 - 08.2022
High School Diploma -
Ponderosa High School