Arianna Leche
Winter Garden,FL
Summary
Detail oriented and self-motivated Guest Experience Manager with exceptional project management, planning and problem-resolution skills. Fast learner with the ability to communicate effectively across all levels of organizations while quickly changing focus and adapting to certain priorities.
Overview
7
7
years of professional experience
Work History
Guest Experience Manager
Walt Disney World Resort
Lake Buena Vista, FL
06.2018 - Current
- Support the daily functions for a variety of food and beverage outlets throughout Disney's Hollywood Studios.
- Maintains multiple projects and objectives through detail oriented focus, self-motivation, and timeliness.
- Builds strong relationships with key partners to enhance synergy across the complex and track trends for continued growth.
- Manage multiple technology platforms to analyze business needs and provide written summaries and presentations to peers and leadership across varying levels.
- Demonstrates strong knowledge of food and beverage trends within the hospitality industry through research and presentation.
- Influences peers and direct reports by quickly identifying opportunities and using creative problem solving to change processes that better serve the operation and work flow.
Technical Lead
Solomon Group
New Orleans, LA
11.2017 - 07.2018
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Executed updated marketing plans to increase branding exposure, customer traffic and sales.
- Maintained work flow through timely production methods and strategic planning
Team Member
Raising Cane's Restaurants
Baton Rouge, LA
06.2017 - 05.2018
- Built and maintained working relationships with peers and upper management.
- Upheld high standards of productivity and quality in operations.
- Collaborated with peers to meet strategic objectives and deliver on productivity and profitability targets.
- Followed production orders and company standards to exceed quality scores on consistent basis.
Education
Bachelor of Arts - Theatre Technology
Louisiana State University And A&M College
Baton Rouge, LA05.2017
Skills
- Proficiency in Productivity Software and Computer Functions
- Financial Acumen
- Understanding of Operational Processes
- Verbal and Written Communication
- Creative Problem-Solving
- Teamwork and Collaboration
- Decision Making
- Strategic Planning
Timeline
Guest Experience Manager
Walt Disney World Resort
06.2018 - Current
Technical Lead
Solomon Group
11.2017 - 07.2018
Team Member
Raising Cane's Restaurants
06.2017 - 05.2018
Bachelor of Arts - Theatre Technology
Louisiana State University And A&M College