Arianna Lopez Rubido
Hialeah,FL
Summary
Driven professional with a strong background in office administration and customer service, honed at companies like WE Family Offices. Excelled in enhancing guest satisfaction and streamlining operations through expert data entry and professional communication. Skilled in Microsoft Word and adept at managing complex schedules, consistently delivering results that exceed employer expectations.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Austen Enterpise
07.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Completes clerical and administrative tasks
Administrative Assistant
WE Family Offices
05.2022 - 06.2024
- Coordinate office activities
- Order office supplies
- Keeping inventory on office supplies
- Overseeing clerical tasks, such as sorting and sending mail.
Front Desk Agent
Icon Brickell
01.2021 - 05.2022
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Front Desk Clerk
Hotel Riu Plaza Miami Beach
05.2017 - 12.2020
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
- Processed payments accurately while maintaining accountability for cash drawer balances at the beginning and end of shifts.
Education
Assocciate In Arts - Foreign Languages And Literatures
Interamerican Campus
Little Havana06.2015
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- Microsoft Word
- Time Management
- Documentation and Recordkeeping
- Professional Communication
- Database entry
- Scheduling and calendar management
- Verbal Communication
- Data organization
- Records Management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
German
Native or Bilingual
Timeline
Assistant Manager
Austen Enterpise
07.2022 - Current
Administrative Assistant
WE Family Offices
05.2022 - 06.2024
Front Desk Agent
Icon Brickell
01.2021 - 05.2022
Front Desk Clerk
Hotel Riu Plaza Miami Beach
05.2017 - 12.2020
Assocciate In Arts - Foreign Languages And Literatures
Interamerican Campus
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