Arianna Martinez
Bridgeport
Summary
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Overview
7
7
years of professional experience
2022
2022
years of post-secondary education
1
1
Certification
Work History
Security Officer
Allied Universal
Milford
05.2024 - 01.2026
- Conducted regular inspections of facilities to identify security vulnerabilities.
- Provided excellent customer service while interacting with staff and visitors on-site.
- Responded to alarms, emergencies, and disturbances.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Monitored surveillance systems to detect and respond to potential security breaches.
- Assisted in emergency response procedures during incidents or alarms.
- Enforced company policies and regulations to maintain order and safety.
Security Officer
Ssc security
Bridgeport
10.2023 - 02.2024
- Monitored premises to ensure safety and security protocols were followed.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Verified photo IDs and tickets to allow guests passage.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored surveillance cameras and responded to suspicious activity.
Security Officer
Orion Protective Services, Inc.
Bridgeport
07.2023 - 10.2023
- Monitored premises to ensure safety and security protocols were followed.
- Responded promptly to alarms and emergency situations as they arose.
- Prepared detailed reports on daily activities and unusual occurrences.
- Provided assistance to guests and employees regarding safety concerns.
Security Officer
USI Security
Bridgeport
07.2023 - 09.2023
- Temporary position for an concert event
- Collaborated with local law enforcement during incidents and investigations.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Assistant Manager
Dollar Tree
Bridgeport
12.2022 - 06.2023
- Managed daily store operations and ensured compliance with company policies.
- Oversaw inventory management, including stock ordering and organization on shelves.
- Trained and mentored new team members on store procedures and customer service standards.
- Assisted in visual merchandising to enhance product displays and attract customers.
- Collaborated with the management team to develop sales strategies for promotions.
- Handled customer inquiries and resolved issues to maintain a positive shopping experience.
- Monitored cash handling procedures to ensure accuracy during transactions and audits.
- Supported loss prevention efforts through effective surveillance and employee training programs.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
Cashier/Customer Service
Cumberland Farms
Shelton
07.2022 - 11.2022
- Processed customer transactions efficiently and accurately.
- Issued receipts, refunds, credits or change due to customers.
- Worked closely with front-end staff to assist customers.
- Answered customer inquiries regarding store policies and procedures.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Resolved customer complaints professionally in accordance with company policy.
Fulfillment Associate
Amazon
North Haven
02.2022 - 07.2022
- Managed inventory levels and organized stock in warehouse environment.
- Operated material handling equipment for efficient product movement.
- Prepared customer orders for timely shipment and delivery.
- Collaborated with team members to maintain a clean work area.
- Followed proper packaging requirements depending on order size and type.
- Followed safety protocols while operating material handling equipment such as pallet jacks, hand trucks.
- Labeled cartons correctly prior to shipping outbound packages.
- Adapted to changing priorities and tasks based on warehouse needs and order volumes.
- Packed products securely, adhering to packaging standards and minimizing damage during transit.
Security Officer
FCPA Security
Monroe
10.2021 - 02.2022
- Conducted regular patrols to detect suspicious activities or security breaches.
- Implemented access control measures for authorized personnel only.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Verified photo IDs and tickets to allow guests passage.
Team Member (Seasonal)
Target
Trumbull
09.2021 - 12.2021
- Engaged with customers to ensure a positive shopping experience.
- Operated cash registers to process payments from customers.
- Collaborated with team members to maximize productivity and efficiency.
- Organized inventory shelves for easy access and maintenance of stock levels.
Customer Service Associate
Splash Carwash
Fairfield
05.2021 - 06.2021
- Making appointments, picking up the phone & ringing up customers etc.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed inventory and supplies to ensure materials were available when needed.
Cashier/Customer Service
BJ's Wholesale Club
Stratford
11.2020 - 02.2021
- Cashier customer service, stock, recovery etc
- Processed customer transactions efficiently and accurately.
- Collaborated with team members to ensure smooth operations during peak hours.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
Crew Member
Dunkin' Donuts
Bridgeport
07.2020 - 09.2020
- Seasonal barista
- Packed fast food products in approved containers, cups, and bags.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Took orders from patrons and input selections into store computer system.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Drove team success by quickly completing assigned tasks.
- Educated customers on menu items, product ingredients and nutritional values.
- Prepared quality products while maintaining portion control and presentation within service goal times.
Waitress/Cashier
American Steakhouse
Bridgeport
06.2019 - 08.2019
- Waitress & cashier part time summer position
- Managed multiple tables efficiently during peak service hours.
- Delivered exceptional customer service in a fast-paced dining environment.
- Processed customer orders accurately using POS systems.
- Assisted in training new staff on service standards and restaurant policies.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Education
Associate of Science - Criminal Justice
Housatonic Community College
Bridgeport, CT 08.2025 - 03.2026
High school -
Stratford High School
Stratford, CTSkills
- Cleaning Experience
- Coffee Experience
- Analysis skills
- Driving
- Restaurant Experience
- Customer Service
- Security
- Babysitting
- Order Fulfillment
- Administrative Experience
- Microsoft Word
- Call Center
- Communication Skills
- CCTV
- POS
- Kitchen Experience
- Cash handling
- Childcare
- Shipping & Receiving
- Busser
- Retail Sales
- Food Service
- Food Preparation
- Crew Member
- Cashiering
- Order Picking
- Barista Experience
- Warehouse Experience
- Problem Resolution
- Surveillance
- Typing
- Serving Experience
- Hospitality Experience
- Guest services
- Sales
- Safety protocols
- Parking enforcement
- Emergency management
- Guard post rotation
- Report writing
Certification
Driver's License
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Associate of Science - Criminal Justice
Housatonic Community College
08.2025 - 03.2026
Security Officer
Allied Universal
05.2024 - 01.2026
Security Officer
Ssc security
10.2023 - 02.2024
Security Officer
Orion Protective Services, Inc.
07.2023 - 10.2023
Security Officer
USI Security
07.2023 - 09.2023
Assistant Manager
Dollar Tree
12.2022 - 06.2023
Cashier/Customer Service
Cumberland Farms
07.2022 - 11.2022
Fulfillment Associate
Amazon
02.2022 - 07.2022
Security Officer
FCPA Security
10.2021 - 02.2022
Team Member (Seasonal)
Target
09.2021 - 12.2021
Customer Service Associate
Splash Carwash
05.2021 - 06.2021
Cashier/Customer Service
BJ's Wholesale Club
11.2020 - 02.2021
Crew Member
Dunkin' Donuts
07.2020 - 09.2020
Waitress/Cashier
American Steakhouse
06.2019 - 08.2019
High school -
Stratford High School