Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs.
Knowledgeable about product merchandising, payment processing and cleaning.
Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Sales Associate
Sketchers
06.2023 - 08.2023
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Managed returns, exchanges and refunds in accordance with store policy.
Answered customer questions about sizing, accessories, and merchandise care.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Spa Receptionist
Lee
02.2022 - 03.2023
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Responded to inquiries from callers seeking information.
Resolved customer problems and complaints.
Managed multiple tasks and met time-sensitive deadlines.
Assisted with onboarding new clients and securing paperwork completion.
Developed relationships with guests to meet client needs and encourage repeat service.
Kept calendar with scheduled appointments and scheduled massage therapists for appropriate treatments and time slots.
Introduced new beauty products to consumers by informing clients about use and benefits.