Detail-oriented Customer Service Professional with a strong background in managing check-in and check-out processes while coordinating services among diverse teams. Demonstrates effective multitasking, planning, and communication skills in fast-paced environments, ensuring efficient operations and high guest satisfaction.
Overview
4
4
years of professional experience
Work History
Front desk clerk
Spark by Hilton
Kingsland, GA
11.2025 - Current
Sales awareness by upselling rooms and loyalty programs
Problem-solving guest's issues quickly
Demonstrated professional etiquette in all guest interactions
Supporting daily functions of the hotel
Front-End Associate / Customer Service
Walmart
Yulee, FL
06.2024 - 10.2025
Facilitated seamless checkout and return processes, enhancing customer satisfaction
Resolved customer concerns with patience, ensuring positive shopping experiences
Managed cash register and maintained accurate transaction records
Coordinated department stocking and recovery during off-peak hours, optimizing store presentation
Sales Associate
Marshalls
Kingsland, GA
02.2023 - 08.2024
Provided exceptional customer service while maintaining organized and appealing sales floor
Assisted in merchandising and restocking shelves according to seasonal marketing plans
Operated point-of-sale (POS) system efficiently and accurately handled cash and card transactions
Helped with inventory control and participated in markdown procedures
Retail Associate
Lowe's
Yulee, FL
05.2024 - 06.2024
Guided customers in locating products and selecting home improvement items.
Maintained stock levels and organized displays to meet visual merchandising standards.
Handled customer returns and exchanges with professionalism and efficiency.
Provided knowledgeable assistance for product inquiries to enhance customer experience.
Cashier / Server
Wingmaxx
Kingsland, GA
06.2022 - 02.2023
Delivered fast and friendly service in a high-volume restaurant environment
Handled customer orders, processed payments, and managed to-go orders
Maintained cleanliness and organization of work areas
Strengthened teamwork and communication skills in fast-paced settings