Arianna Navarro
Harvey,IL
Overview
7
7
years of professional experience
Work History
Payroll Assistant
Payroll Processors
Downers Grove, IL
12.2024 - Current
- Maintained accurate records of employee time cards and attendance records.
- Provided customer service support to answer inquiries from employees regarding their payroll issues or concerns.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Prepared quarterly reports for local, state, and federal agencies such as W-2s, 1099s, 941s.
- Updated payroll system with new hire information including benefits deductions.
- Managed confidential personnel files containing sensitive employee information in accordance with legal requirements.
- Administered payroll for large staff using various software programs.
Receptionist
Payroll Processors
Downers Grove, IL
03.2024 - 12.2024
- Scheduled appointments for clients, customers, and other visitors.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Greeted visitors and provided them with assistance.
- Updated daily log book with information about visitors entering the premises.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Compiled data from various sources into organized reports for management review.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Monitored office supplies inventory and placed orders when necessary.
- Responded to inquiries from internal staff members regarding office operations.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Assisted with special projects assigned by management when required.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Cashier
La Rosita
Harvey, IL
08.2018 - 05.2024
- Resolved customer complaints professionally in accordance with company policy.
- Greeted customers and answered any questions they had about the store's products and services.
- Conducted price checks for special orders or discounts as requested by customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Assisted customers over the phone regarding store operations, product information and order placement.
Education
High School Diploma -
Thornwood High School
South Holland, IL05-2021
Skills
- Payroll administration
- Time management
- Regulatory compliance
- Data entry
- Report generation
- Customer service
Languages
Spanish
Professional
Timeline
Payroll Assistant
Payroll Processors
12.2024 - Current
Receptionist
Payroll Processors
03.2024 - 12.2024
Cashier
La Rosita
08.2018 - 05.2024
High School Diploma -
Thornwood High School
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